Residential Manager

Monarch • Asheboro, NC

13d • Onsite

About The Position

The Residential Manager provides onsite management of the daily operations of assigned locations. The role supports staff and the individuals they serve to enhance quality of life through services that help individuals achieve personal dreams and goals within their communities. The position is scheduled for 40 hours per week, Monday through Friday, 8 a.m. to 5 p.m. A sleepover in a residential setting may be required, and driving and travel may be required.

Requirements

• High school diploma.
• Valid U.S. driver's license.
• The posting lists two years of experience working directly with people with intellectual and developmental disabilities in residential, community, or day-program settings as not required.
• The posting lists two years of experience working with children or adults with a mental health diagnosis or an intellectual/developmental disability as not required.
• The posting lists one year of management experience as not required.

Responsibilities

• Ensure person-centered plans are implemented creatively, innovatively, and on time.
• Ensure staff use person-centered and positive-approach strategies through onsite observation, role modeling, and person-specific training.
• Identify ways to implement goals and objectives in the community; provide initial and ongoing assessments and give the Team Leader input on plan modifications.
• Participate in team meetings with other providers and natural supports, or ensure appropriate representation.
• Ensure plans are effectively documented and updated in a timely manner.
• Develop in-depth knowledge of the people supported, including their preferences, challenges, and daily routines.
• Respond to incidents effectively and promptly in accordance with agency policies and procedures.
• Lead, direct, and supervise assigned personnel, including floaters and substitute staff; monitor performance across shifts, conduct unannounced visits, and complete evaluations, coaching, counseling, and discipline as needed.
• Assist with administrative duties, including reviewing timesheets for accuracy and submitting payroll and payable items.
• Develop and initiate communication systems across shifts and between divisions, consultants, professionals, outside agencies, families, and management staff.
• Ensure staffing schedules and daily operations meet the needs of the people supported, and arrange program supervision when away.
• Maintain accurate records for house petty cash, charges, and the funds of people supported; control funds disseminated to staff.
• Ensure residents are included in shopping and that expenditures remain within budget unless authorized.
• Ensure required and requested reports and documentation are completed; assist with individual records and coordinate daily, monthly, quarterly, and annual documentation in the EHR and/or medical record.
• Maintain a safe working environment for employees and people receiving services.
• Know emergency procedures and manage crises effectively; participate in on-call coverage as required.
• Comply with agency policies and procedures and applicable state and federal statutes and regulations, and ensure supervised staff comply as well.
• Complete other relevant responsibilities as assigned by the supervisor.
• Drive and travel as required.

Benefits

• A $2,000 sign-on bonus, paid as $500 after 3 months of continuous employment, $500 after 6 months, and $1,000 after 12 months.
• Eligible employees may have access to customizable benefits and perks, which may include comprehensive health coverage, retirement plans, and professional development support. Specific offerings vary by role, employment type, and location.
• The company describes a comprehensive, competitive benefits package supporting full-time and part-time team members and their families.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED