Assistant Manager

Community Residences•Shelton, CT

About The Position

The Residential Instructor creates a nurturing, positive learning environment for clients and develops strategies to help them cope with social, emotional, and physical situations in daily life and perform these activities independently. The role implements each client’s Individual Plan of Care or Follow-Along Plan, records progress and barriers, supports daily living and community activities, and monitors and reports medical, physical, and behavioral changes. The position also involves medication administration once certified, assistance with appointments and follow-through on medical recommendations, meal planning and preparation, household and vehicle upkeep, accurate handling of petty cash and client funds, and transporting clients to community activities. The Residential Instructor must follow agency policies, confidentiality requirements, safety procedures, and applicable DDS standards, and participate in required training.

Requirements

High school diploma or GED.
At least two years of experience in Human Services is preferred.
Ability to lift and transfer 70–75 pounds.
Ability to use approved protective hold techniques.
Ability to perform active work indoors and outdoors.
Organizational ability and effective communication with people with developmental disabilities and people at various ability levels.
Some knowledge of educational and behavioral programs.
Willingness to learn about current issues in developmental disabilities.
Ability to organize and implement programs and services that enhance clients’ learning.
Self-motivation and interest in improving quality of life, household management, and teaching.
Patience, an encouraging attitude, optimism, energy, communication skills, and a nurturing temperament.
Valid Connecticut driver’s license and a good driving record.
Reliable transportation; may be required to use a personal vehicle to transport clients.

Nice To Haves

Bachelor’s degree in a related Human Services area, in addition to experience.

Responsibilities

Create a nurturing, positive learning environment and develop strategies that support clients’ coping skills and independence in daily living.
Implement Individual Plans of Care and Follow-Along Plans based on the Interdisciplinary Team’s identification of client needs.
Record data on teaching strategies and behavior plans, report client progress and needs, and identify barriers to progress.
Maintain awareness of individual treatment plans, including leisure time, community experiences, public transportation, safety skills, personal hygiene, and activities of daily living.
Monitor clients’ medical, physical, and behavioral changes and report them to the appropriate supervisor or program staff.
Write incident reports and submit them to the Program Coordinator or Residential Program Manager within 24 hours.
Once medication certified, administer medication at prescribed times in accordance with agency policy and DDS standards.
Immediately report medication administration or documentation errors to the RN, Program Manager, and Program Coordinator.
Monitor and assist with medical and related appointments, and support follow-through on doctors’ orders and recommendations as directed by the RN.
Participate in planning, purchasing, and preparing meals within the available budget, and ensure clients’ dietary plans are followed.
Maintain the cleanliness, appearance, safety, and upkeep of the home, property, and vehicle; report repair needs promptly.
Interact professionally with clients, supervisors, coworkers, families, medical professionals, and community members.
Participate in required training, staff meetings, conferences, and other training opportunities; maintain required training.
Keep agency petty cash and client funds accurately accounted for and auditable as required or requested.
Protect clients’ privacy and comply with CRI’s confidentiality policy.
Take clients on community outings and follow the health and safety measures in their support plans.
Use the agency vehicle in accordance with state laws and safety procedures.
Learn and comply with CRI policies and procedures.
Help develop positive relationships with the neighborhood and community.