Residential Home Manager

Support Solutions • Nashville, TN

11d • Onsite

About The Position

The Residential Home Manager is responsible for administrative and programmatic duties for assigned homes. The manager ensures that the needs of supported persons are met, staffing ratios and coverage are appropriate, staff are trained, documentation is accurate and complete, and the home complies with state and licensure requirements. The position supervises Direct Support Professionals and implements staffing patterns and schedules.

The role also provides support to adults with disabilities, helping them lead self-directed lives and develop or maintain skills that enhance their quality of life. The manager works primarily in a home environment and also supports individuals in community and work settings, outdoor activities, appointments, and outings. The position requires on-call availability and response to after-hours emergencies, and may require additional hours beyond 40 per week.

The position is full-time, located in Nashville, Tennessee, and pays $17.50 starting pay. Pay is weekly. A $300 sign-on bonus is available after successful completion of 90 days of service for full-time and part-time hires working at least 24 hours per week. A $300 referral bonus is available for employee-referred hires who successfully complete 90 days and work full-time or part-time hours.

Requirements

• Must be at least 21 years old.
• High school diploma or equivalent required.
• At least one year of experience in direct service delivery with adults with intellectual disabilities.
• Ability to perform heavy lifting when assisting with personal care; the physical requirements specify lifting more than 50 pounds.
• Proficient computer knowledge and ability to use software programs needed for job tasks.
• Valid state-issued driver’s license and acceptable driving record maintained throughout employment.
• Must satisfy state and local requirements for criminal background, sexual offender, abuse registry, drug, and felony offender checks.
• Must meet all training requirements and keep training current.
• Must maintain valid Medication Certification, CPR/First Aid Certification, and CPI or PCM training throughout employment.
• Effective verbal and written communication, organizational, interpersonal, and time-management skills.
• Ability to manage heavy workloads within established time frames and work with frequent interruptions or distractions.
• Ability to maintain confidentiality concerning supported persons and employees.
• Working knowledge of community resources and protocols for working with individuals with developmental disabilities.
• Knowledge of applicable rules, regulations, policies, and procedures.
• Ability to follow instructions, work independently, demonstrate leadership, make appropriate job decisions, recognize emergencies, and consider the consequences of decisions.
• Must provide medical records required by governing regulations and company policy, such as TB skin tests and Hepatitis B or flu vaccination records.
• Ability to stand or walk for prolonged periods; sit for short or long periods; and occasionally stoop, kneel, crouch, reach, bend, and climb.
• Ability to perform CPR compressions, abdominal thrusts, CPI techniques, and pursue a person on foot when necessary to prevent injury.
• Ability to travel and drive for short periods to transport supported persons and attend meetings and training.
• Ability to use all five senses; required vision includes close and distant vision and depth perception.
• Ability to talk and listen for prolonged periods in person and by telephone.
• Must be available on call and respond to after-hours emergencies; additional hours over 40 per week may be required.
• Valid automobile insurance is required at homes where the agency does not provide a vehicle; proof may be requested regardless of site or vehicle availability.

Responsibilities

• Assist with supervision, evaluations, disciplinary actions, and hiring of Direct Support Professionals, with input and approval from designated program and regional leaders.
• Attend planning meetings and participate in developing plans of care and activity calendars for supported persons.
• Document progress in monthly reviews and ensure community supports follow the plan of care.
• Schedule and conduct regular staff meetings and training, including training on programs, policies, procedures, new-staff orientation, and job shadowing.
• Maintain communication with staff and ensure appropriate shift coverage and completion of assigned duties.
• Arrange and provide safe transportation for supported persons to events, job sites, and medical appointments using a company vehicle, personal vehicle, or public transportation as needed.
• Provide programmatic and administrative supervision of staff across all shifts.
• Ensure hard-copy and electronic records are current and comply with regulations and standards, including daily review of electronic records and staff notes.
• Ensure required and recommended medical appointments are completed, arrange staff coverage, communicate appointment information, and document follow-up appointments in the electronic record.
• Report incidents promptly and in accordance with policies and procedures.
• Maintain records and security for personal and company funds, including food stamps, personal spending, and business checks.
• Maintain an inventory of supported persons’ possessions and procure additional items as needed and approved.
• Manage expenditures within the approved budget for assigned homes.
• Monitor the use, condition, availability, and storage of furniture, appliances, and other household resources.
• Maintain a safe and clean home and vehicle in accordance with standards.
• Monitor the acquisition, use, availability, preparation, and storage of food and household supplies, including food labeling.
• Approve and post weekly or monthly menus and record substitutions.
• Conduct and document monthly fire and emergency drills according to policy and procedures.
• Complete and distribute weekly or monthly activity calendars covering appointments, outings, events, in-services, and meetings; note revisions as necessary.
• Communicate openly, honestly, and promptly with supported persons, peers, external stakeholders, and supervisors.
• Follow safe work practices, attend scheduled training, and contribute to the organization’s quality management principles.
• Operate agency vehicles and personal transportation safely.
• Perform other duties as assigned.

Benefits

• Weekly pay
• $300 sign-on bonus after successful completion of 90 days of service for full-time hires and part-time hires working at least 24 hours per week
• $300 employee referral bonus for referred hires who successfully complete 90 days and work full-time or part-time hours

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED