Residential Helper - Solid Waste Industry – Immokalee Area

Waste Pro•Immokalee, FL

About The Position

The Residential Helper assists the refuse truck driver on pre-assigned and special routes to collect garbage, yard waste, and recycling. The role involves manually loading refuse or moving toters to the truck’s tipper, operating the packing mechanism, and helping ensure residential waste and recyclables are collected and transferred properly. The Helper also supports safe vehicle operation, maintains the truck and collection area, and provides courteous service to residents and customers. The position requires following ANSI, OSHA, and company safety policies, including Waste Pro Absolute Guidelines. Employees attend assigned company training and keep up to date with job-appropriate technology. Other related duties may be assigned by a supervisor.

Requirements

Be able to follow safe operating practices.
Be able to learn and use interpersonal skills relating to good customer service.
Be able and willing to work in a team environment.
Be able to read, write, and comprehend reports well enough to complete daily assignments.
Be physically able to push or pull 50 pounds independently, between 800 and 1,000 times per day.
Be physically able to lift 50 pounds independently from the ground to waist height, between 800 and 1,000 times per day.
Be physically able to get up and down from the cab of a commercial motor vehicle between 800 and 1,000 times per day.
Be physically able to bend at the waist and knees between 800 and 1,000 times per day.
Be physically able to work 8 to 12 hours in extreme weather conditions, including heat, cold, rain, and snow.
Be able to ride on the outside of the truck while servicing residential customers in low-MPH areas.

Responsibilities

Collect solid waste on assigned routes by placing it in the rear of a rear-load garbage truck, manually or by moving toters to the tipper.
Lift and carry trash bags, bulk items, and containers to the truck for disposal.
Climb onto and off the rear truck step to load refuse, waste, and carts, and operate the packing mechanism to compact waste.
Provide courteous and expeditious customer service to the general public and customers, and maintain a positive attitude toward company, customer, and municipal goals.
Ensure residential garbage and recyclables are picked up and transferred properly; pickup may require using a back door.
Answer residents’ questions and direct them to Customer Service or the appropriate government office for additional information.
Follow ANSI, OSHA, and company safety policies, including Waste Pro Absolute Guidelines.
Assist the Driver with safely backing up the truck by directing the Driver from the ground.
When directed, clean behind the compactor blade with a shovel and hoe; spray and clean the hopper and truck at the end of each shift or as needed.
Immediately report safety or customer-service issues to the Driver and Supervisor.
Clean up scattered refuse and accidental waste spills, and ensure customers’ containers are replaced properly.
Work during emergency situations when required.
Assist other routes as needed to complete daily work.
Attend and participate in assigned corporation-sponsored training, keep up with job-appropriate current technology, and perform other duties as assigned.