Residential Helper - Solid Waste Industry – Fort Myers Area

Waste Pro USA•Fort Myers, FL

7d•Onsite

About The Position

The Residential Helper assists a refuse truck driver on pre-assigned and special routes to collect garbage, yard waste, and recycling. The role involves manually loading refuse or moving toters to the truck’s tipper, operating the packing mechanism, helping the driver back up safely, and maintaining clean service areas and equipment. The Helper provides courteous customer service, follows safety policies, reports safety or service concerns, and may assist other routes or work during emergency situations. The job is performed in varied outdoor conditions, including heat, cold, rain, snow, wind, noise, vibration, fumes, odors, and dust. It requires frequent physical exertion, including pushing, pulling, lifting, climbing on and off the truck, and bending. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Able to follow safe operating practices.
Able to learn and use interpersonal skills for good customer service.
Able and willing to work in a team environment.
Able to read, write, and comprehend reports well enough to complete daily assignments.
Able to push or pull 50 pounds independently between 800 and 1,000 times per day.
Able to lift 50 pounds independently from ground to waist height between 800 and 1,000 times per day.
Able to get up and down from the cab of a commercial motor vehicle between 800 and 1,000 times per day.
Able to bend at the waist and knees between 800 and 1,000 times per day.
Able to work 8 to 12 hours in extreme weather conditions, including heat, cold, rain, and snow.
Able to ride on the outside of the truck while servicing residential customers in low-MPH areas.

Responsibilities

Collect garbage, yard waste, and recyclables on assigned routes and load them into the rear-load truck, manually or by moving toters to the tipper.
Lift and carry trash bags, bulk items, and containers; climb on and off the rear truck step; and operate the truck’s packing mechanism.
Provide courteous, safe, and expeditious customer service to the public and customers, while supporting company, customer, and municipal goals.
Ensure residential garbage and recyclables are picked up and transferred properly, including pickups that may require using a back door.
Answer residents’ questions and direct them to Customer Service or the appropriate government office for additional information.
Comply with ANSI, OSHA, company safety policies, and Waste Pro Absolute Guidelines.
Assist the Driver with safe backing by directing the Driver from the ground.
Clean behind the compactor blade with a shovel and hoe when directed; spray and clean the hopper and truck at the end of each shift or as needed.
Immediately report safety or customer-service issues to the Driver and Supervisor.
Clean scattered refuse and areas around accidental spills, and ensure customers’ containers are properly replaced.
Work during emergency situations when required.
Assist other routes as needed to complete daily work.
Attend and participate in assigned corporation-sponsored training courses.
Keep up to date on current job-appropriate technology used by Waste Pro.
Perform other job-related duties assigned by the Supervisor.