Residential Helper - Solid Waste Industry – Immokalee Area
About The Position
The Residential Helper assists the refuse truck driver on pre-assigned and special routes to collect garbage, yard waste, and recyclables. The role involves manually loading waste or moving toters to the truck’s tipper, lifting and carrying refuse, climbing on and off the rear truck step, and operating the packing mechanism. Helpers support safe truck operation, provide courteous service to residents, keep collection areas clean, and help complete daily routes. Employees must follow applicable ANSI, OSHA, and company safety policies, including Waste Pro Absolute Guidelines, and may be required to work during emergencies. The position works in varied weather and environmental conditions, including heat, cold, precipitation, noise, vibration, fumes, odors, and dust.
Requirements
- Follow safe operating practices.
- Learn and use interpersonal skills appropriate for good customer service.
- Be willing and able to work in a team environment.
- Read, write, and comprehend reports well enough to complete daily assignments.
- Push or pull 50 pounds independently between 800 and 1,000 times per day.
- Lift 50 pounds independently from the ground to waist height between 800 and 1,000 times per day.
- Get up and down from the cab of a commercial motor vehicle between 800 and 1,000 times per day.
- Bend at the waist and knees between 800 and 1,000 times per day.
- Work 8 to 12 hours in extreme weather conditions, including heat, cold, rain, and snow.
- Ride on the outside of the truck while servicing residential customers in low-MPH areas.
Responsibilities
- Collect garbage, yard waste, and recyclables on assigned and special routes, loading refuse into a rear-load truck manually or by moving toters to the tipper.
- Lift and carry trash bags, bulk items, and containers to the truck; climb on and off the rear truck step; and operate the packing mechanism to compact waste.
- Provide safe, courteous, and expeditious service to the public and customers, while maintaining a positive attitude toward company, customer, and municipal goals.
- Ensure residential garbage and recyclables are properly collected and transferred; collection may require using a back door.
- Answer residents’ questions and refer them to Customer Service or the appropriate government office when needed.
- Follow ANSI, OSHA, and company safety policies, including Waste Pro Absolute Guidelines.
- Assist the driver in safely backing up the truck by directing the driver from the ground.
- When directed, clean behind the compactor blade using a shovel and hoe; spray and clean the hopper and truck at the end of the shift or as needed.
- Immediately report safety or customer-service issues to the driver and supervisor.
- Clean scattered refuse and areas around accidental spills, and ensure customer containers are properly replaced.
- Work during emergency situations when required.
- Assist other routes as needed to complete daily work.
- Attend and participate in assigned company-sponsored training.
- Keep up to date with job-appropriate technology used by Waste Pro.
- Perform other job-related duties assigned by the supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
