Residential Helper - Solid Waste Industry – Fort Myers Area

Waste Pro•Fort Myers, FL

7d•Onsite

About The Position

The Residential Helper assists the refuse truck driver on pre-assigned and special routes to collect garbage, yard waste, and recycling. The role involves loading refuse into a rear-load truck, providing courteous customer service, maintaining safety, helping with truck operations, and cleaning up refuse and equipment. Helpers may assist other routes, work during emergency situations, and perform other job-related duties as assigned. The position requires working outdoors in varied weather and environmental conditions, including heat, cold, snow, rain, and wind, as well as exposure to noise, vibration, fumes, odors, and dust. The role involves substantial repetitive physical work, including lifting, pushing, pulling, bending, repeatedly getting on and off the truck, and riding on the outside of the truck in low-speed areas while servicing residential customers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Follow safe operating practices.
Learn and use interpersonal skills related to good customer service.
Be willing and able to work in a team environment.
Read, write, and comprehend reports well enough to complete daily assignments.
Be physically able to push or pull 50 pounds independently between 800 and 1,000 times per day.
Be physically able to lift 50 pounds independently from the ground to waist height between 800 and 1,000 times per day.
Be physically able to get up and down from the cab of a commercial motor vehicle between 800 and 1,000 times per day.
Be physically able to bend at the waist and knees between 800 and 1,000 times per day.
Be physically able to work 8 to 12 hours in extreme weather conditions, including heat, cold, rain, and snow.
Be able to ride on the outside of the truck while servicing residential customers in low-speed areas.

Responsibilities

Assist the driver on assigned and special routes collecting garbage, yard waste, and recycling.
Pick up solid waste, load it into the rear-load truck manually or by pushing toters to the tipper, and lift and carry trash bags, bulk items, and containers.
Climb onto and off the rear truck step to load refuse, waste, and carts, and operate the packing mechanism to compact waste.
Provide safe, courteous, and efficient customer service to the public and customers, and maintain a positive attitude toward company, customer, and municipal goals.
Ensure residential garbage and recyclables are picked up and transferred properly; pickups may require using a back door.
Answer residents’ questions and direct them to Customer Service or the appropriate government office for further information.
Comply with ANSI, OSHA, company safety policies, and Waste Pro Absolute Guidelines.
Assist the driver in safely backing up the truck by directing the driver from the ground.
When directed, clean behind the compactor blade with a shovel and hoe; spray and clean the hopper and truck at the end of each shift or as needed.
Immediately report safety or customer-service issues to the driver and supervisor.
Clean up scattered refuse and accidental waste spills, and ensure customer containers are properly replaced.
Work during emergency situations when required and assist other routes as needed to complete daily work.
Attend and participate in assigned company-sponsored training, stay current on job-appropriate technology, and perform other duties assigned by a supervisor.