Residential Coordinator

Benchmark Human Services-NH•Manchester, NH

11d

About The Position

Benchmark Human Services is seeking a Residential Coordinator to coordinate and manage assigned community residences and support the services, safety, and personal goals of individuals served. The role supervises staff and Team Leads, assists Program Coordinators and the Leadership Team with daily operations, and shares responsibility for open positions. The position works with individuals with intellectual and developmental disabilities and supports their independence, community inclusion, and personal potential.

Requirements

High school diploma or equivalent required.
Five years of experience working with individuals with developmental disabilities.
Five years of management experience.
Must be at least 21 years of age.
Driver’s license valid in the State of New Hampshire.
Proof of covered-driver status and auto insurance.

Nice To Haves

Associate or bachelor’s degree preferred.

Responsibilities

Coordinate and manage assigned group homes.
Hire, train, supervise, and guide staff and Team Leads in accordance with applicable regulations and Benchmark policies and procedures.
Mentor and train new Managers.
Participate in an interdisciplinary team to develop and implement each client’s individual plan.
Coordinate each individual’s Individual Service Agreement (ISA).
Plan and implement community-based, age-appropriate recreational activities for individuals served.
Complete required daily, weekly, monthly, and yearly documentation.
Maintain in-home client files according to established standards and protocols.
Ensure a safe environment for individuals served.
Communicate and coordinate group-home repairs and required maintenance.
Oversee individual budgets and the coordination and delivery of services, including direct-care staff scheduling to meet required ratios while minimizing overtime.
Manage household expenses in alignment with the budget.
Implement required training for new and existing staff as specified in each individual’s ISA and BSP, the Benchmark Individual Specific Training Competency (ISTC) Checklist, and applicable regulations.
Provide skill-refinement training for existing staff as needed.
Ensure staff complete required training and submit documentation, and remain current with required trainings.
Perform other duties as assigned.