Residential Coordinator

Caregiver • Anderson, IN

1d

About The Position

The Residential Coordinator supports day-to-day operations in assigned homes and provides hands-on leadership to DSP teams. The role helps ensure staffing coverage and stability, validates required documentation, supports training and onboarding, and coordinates household operations to maintain a safe, compliant, and person-centered environment. The coordinator oversees care and support activities, provides direct care coverage when needed, and serves as a first-line contact for urgent home-level issues, including responding to unexpected events or emergencies when assigned under on-call expectations.

Requirements

• High school diploma or GED.
• Valid state driver’s license.
• Strong organization, follow-through, and documentation skills.
• Ability to operate basic office and computer equipment.
• Ability to lift up to 50 pounds and perform physically demanding work.

Nice To Haves

• Additional education.
• IDD experience; 1–2+ years is recommended.

Responsibilities

• Directly supervise and lead DSP I and DSP II staff, including overseeing staffing coverage, coaching and performance feedback, reinforcing person-centered practices, and supporting policy adherence, documentation accuracy, and quality service delivery.
• Support daily operations of assigned homes, including routines, household inventory, menu planning, and transportation coordination.
• Oversee daily support activities and schedule medical and personal appointments; promptly communicate health or medication changes to the clinical team and AD.
• Provide direct care coverage as needed and maintain continuity of supports during staffing gaps.
• Submit and track maintenance requests; complete weekly home visit guides and house audits, and follow up on identified items.
• Support onboarding and on-the-job training; ensure training checklists and competency steps are completed and returned according to process.
• Validate that daily notes and service logs, MARs, data sheets, vehicle logs, and timesheets are accurate and submitted on time.
• Manage clients’ use of personal funds and maintain accurate, compliant supporting documentation.
• Conduct and document routine home safety drills, such as fire drills, and verify life safety standards are followed according to Company policy.
• Serve as a first-line contact for urgent home-level issues and respond to unexpected events or emergencies according to on-call expectations when assigned.
• Support quality improvement efforts and ensure standards of care are met.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED