Residential Coordinator

Miami County•Troy, OH

5d•$17 - $22

About The Position

The Residential Coordinator works directly with individuals with severe mental illness and Substance Use Disorder (SUD) to help them secure and maintain safe, affordable housing. The position monitors assigned housing units and other residential settings and operates from a Recovery Model. It also coordinates housing, benefits, employment, and supportive services with clients, community agencies, and behavioral health staff, including support for people transitioning from institutional settings or returning from jail or prison. Duties listed are illustrative; the employee may perform some or all of them, as well as other job-related duties as assigned.

Requirements

Associate’s degree in behavioral health or a similar field.
Two to four years of related experience, or an equivalent combination of education, training, and experience.
Basic computer skills.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedural manuals, and present information effectively and respond to questions from managers, clients, customers, and the public.
Ability to communicate effectively with various populations.
Ability to interpret a wide variety of technical instructions in written, mathematical, or diagram form and deal with abstract and concrete functions.
Current driver’s license.
Other certificates or licenses that may become necessary to perform the essential duties of the position.

Nice To Haves

Knowledge, training, or education in mental illness, drug and alcohol use and abuse, medication use and abuse, criminal justice, and eligibility for and applicable State entitlement programs.

Responsibilities

Provide outreach to people with mental illness or SUD who are homeless, at risk of homelessness, or in need of housing assistance, and coordinate services with agency personnel.
Help clients maintain housing arrangements, including preparing household budgets and rental agreements.
Verify eligibility for services, complete admission documentation, and verify income.
Assist clients with applications for benefits and/or employment when needed.
Conduct apartment inspections and ensure transitional units are clean and clutter-free; perform light housekeeping to prepare rooms between residents when needed.
Review client charts regularly, maintain timely progress notes and current releases of information, and complete required documentation under corporate, Tri-County Board, or State requirements.
Serve as a liaison between consumers and referral sources.
Participate in assigned on-call rotations.
Maintain centralized documentation to support backups and access to records.
Conduct placement interviews, make approved placements, and complete associated documentation and ongoing redeterminations.
Help ensure the safety of clients and caregivers by reporting potentially dangerous situations and assisting with their resolution when possible.
Monitor services provided by community agencies and keep case management and provider agencies informed of client progress.
Assist with managing or providing supportive services where appropriate.
Participate in committees and organizations with community partners and agencies as assigned.
Educate the public about available services and advocate for consumers and reduced stigma associated with mental illness when appropriate.
Remain current on local and statewide initiatives related to housing, mental illness, SUD, and homelessness.
Maintain professional and technical knowledge by attending assigned educational workshops, meetings, and conferences; participate in Community Housing meetings as assigned.
Develop and monitor exit strategies and support services with community behavioral health staff for individuals leaving jails, prisons, group homes, and other institutional settings.
Conduct reentry planning, including interviews and connecting returning jail and prison offenders with local services, supports, housing, and benefits.
Work with community agency staff to support people with mental illness and substance use disorders and promote effective, high-quality services through communication and cooperation.