Residential Coordinator

Caregiver • Williamsburg, OH

1d

About The Position

The Residential Coordinator supports the day-to-day operations of assigned residential homes and provides hands-on leadership to DSP teams. The role helps maintain stable staffing, validates required documentation, supports staff training and onboarding, and coordinates household operations such as inventory, transportation, and maintenance. The Residential Coordinator helps maintain a safe, compliant, and person-centered environment while supporting quality care for individuals served.

Requirements

• High school diploma or equivalent.
• Valid driver’s license.
• Clear background check.
• Reliability, integrity, and a positive attitude.
• Strong organization, follow-through, time-management, communication, and leadership skills.
• Ability to complete electronic documentation and operate basic office and computer equipment.
• Ability to lift or move up to 50 pounds and perform physically demanding work in residential and community settings.

Nice To Haves

• IDD experience preferred; 1–2 years is recommended.

Responsibilities

• Directly supervise and lead DSP I and DSP II staff, including overseeing staffing coverage, coaching and performance feedback, reinforcing person-centered practices, and ensuring policy adherence, accurate documentation, and quality service delivery.
• Support the day-to-day operation of assigned homes, including routines, household inventory, menu planning, and transportation coordination.
• Oversee daily support activities and schedule medical and personal appointments; promptly communicate health or medication changes to the clinical team and AD.
• Provide direct-care coverage as needed and maintain continuity of supports during staffing gaps.
• Submit and track maintenance requests; complete weekly home visit guides and home audits, and follow up on identified items.
• Support onboarding and on-the-job training, and ensure training checklists and competency steps are completed and returned according to process.
• Validate the accuracy and timely submission of daily notes/service logs, MARs, data sheets, vehicle logs, and timesheets.
• Manage clients’ use of personal funds and maintain accurate, compliant supporting documentation.
• Conduct and document routine home safety drills, such as fire drills, and ensure life-safety standards are followed according to Company policy.
• Serve as a first-line contact for urgent home-level issues and respond to unexpected events or emergencies according to on-call expectations when assigned.
• Support quality improvement efforts and ensure standards of care are met.
• Perform other duties as assigned.

Benefits

• No-credit-check bank accounts for all employees, with cash advance opportunities.
• $3,000 in annual tuition reimbursement for eligible full-time employees, up to a $12,000 maximum.
• $10,000 in life insurance at no cost to all employees.
• Medical, dental, and vision insurance.
• Voluntary life insurance.
• 401(k).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED