Residential Coordinator

Caregiver • Amarillo, TX

2d

About The Position

The Residential Coordinator supports the day-to-day operations of assigned residential homes and provides hands-on leadership to DSP teams. The role helps maintain stable staffing, validates required documentation, supports training and onboarding, and coordinates household operations to promote a safe, compliant, and person-centered environment.

The Residential Coordinator oversees daily support activities and helps ensure high-quality care for individuals served. The position may provide direct care coverage, coordinate appointments and transportation, manage household inventory and menu planning, submit and track maintenance requests, and respond to urgent home-level issues or emergencies when assigned. The role also supports quality improvement and ensures standards of care are met.

Requirements

• High school diploma or GED.
• Valid state driver’s license.
• Strong organization, follow-through, and documentation skills.
• Ability to operate basic office and computer equipment.
• Ability to lift up to 50 pounds and perform physically demanding work.

Nice To Haves

• Additional education.
• IDD experience; recommended 1–2 or more years.

Responsibilities

• Directly supervise and lead DSP I and DSP II staff, including staffing coverage, coaching, performance feedback, person-centered practices, policy adherence, documentation accuracy, and quality service delivery.
• Support day-to-day operations of assigned homes, including routines, household inventory, menu planning, and transportation coordination.
• Oversee daily support activities and schedule medical and personal appointments; promptly communicate health or medication changes to the clinical team and AD.
• Provide direct care coverage as needed and maintain continuity of supports during staffing gaps.
• Submit and track maintenance requests; complete weekly home visit guides or home audits and follow up on identified items.
• Support onboarding and on-the-job training; ensure training checklists and competency steps are completed and returned according to process.
• Validate that daily notes or service logs, MARs, data sheets, vehicle logs, and timesheets are accurate and submitted on time.
• Manage clients’ use of personal funds and maintain accurate, compliant supporting documentation.
• Conduct and document routine home safety drills, such as fire drills, and ensure life safety standards are followed according to Company policy.
• Serve as a first-line contact for urgent home-level issues and respond to unexpected events or emergencies according to on-call expectations when assigned.
• Support quality improvement efforts and ensure standards of care are met.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED