Residential Case Worker

GHI Gateway Healthcare•Johnston, RI

5d•Onsite

About The Position

The Residential Case Worker helps residents succeed and build ownership in their living and working environments through skills training and relationship building. The role maintains a safe, clean, therapeutic residential environment and provides client-driven services that support quality care and recovery. Employees are expected to model Brown University Health’s values of Compassion, Accountability, Respect, and Excellence. The position provides and coordinates services for assigned clients, supports daily living and community-integration skills, and participates in treatment planning and progress reviews. It also provides residential shift coverage, including household maintenance, cleaning, meal preparation, and support during medical, psychiatric, behavioral, or interpersonal crises. The worker may be assigned to any residential program and must be available to travel between programs as needed. This position is based at 36 N. Long Street in Johnston, Rhode Island. It requires third-shift work on a rotating schedule, including alternate weekends and holidays. Driving is required.

Requirements

High school diploma or GED.
Ability to read and comprehend instructions, correspondence, and memos.
Ability to complete required clinical and administrative documentation and write correspondence, reports, and care plans.
Ability to present information effectively in one-on-one and group settings to clients and employees.
Ability to access emergency resources and manage crisis situations to help ensure the safety of clients and colleagues.
Ability to maintain knowledge of and comply with organizational policies, procedures, protocols, and guidelines.
Ability to solve practical problems in situations with limited standardization and interpret written, oral, and diagram-based instructions.
Ability to successfully complete required training and certifications.
Sufficient oral and written communication skills, including speech, grammar, spelling, and legibility, for effective communication.
Ability to perform basic arithmetic using whole numbers, common fractions, and decimals, manually or with a calculator.
Ability to protect the sensitive and private nature and legal status of client information and access, use, or disclose it only as necessary to perform job duties.
Ability to work third shift on a rotating schedule, including alternate weekends and holidays.
Ability to drive; driving is required.
Ability to meet the physical demands of the role, including occasional lifting or moving of up to 35 pounds.

Responsibilities

Cover shifts at any residential program as assigned, including traveling from one program to another when needed.
Facilitate activities-of-daily-living and community-integration skill building, including supervising and teaching medication routines, budgeting, self-preservation skills, and transportation.
Provide opportunities for clients to practice skills and participate in collaborative learning.
Participate in multidisciplinary development and implementation of client treatment plans and progress reviews, involving clients in planning and evaluation whenever possible.
Provide, coordinate, and monitor treatment services for assigned clients, including contacts and activities specified in treatment plans and coordination with clients, families, Gateway staff, consultants, and other service providers.
Monitor the effectiveness of services by comparing services provided with treatment-plan outcomes.
Provide shift coverage, including household maintenance, cleaning, meal preparation, and assistance with medical, psychiatric, and behavioral crises, conflict resolution, and symptom management.
Attend supervision and team meetings as required.
Maintain current knowledge of agency policies, procedures, protocols, and guidelines.
Help ensure office areas and residential programs are safe and secure by checking door and window locks and knowing residents’ whereabouts during the shift.
Schedule and facilitate treatment-plan meetings; use assessment information, diagnostic results, medical records, and client, family, and provider participation to develop and document assessments and treatment plans and reviews in accordance with agency policies and procedures.
Screen for substance abuse and provide assessment, treatment planning, counseling or education, and referral as indicated.
Remain on shift until appropriately relieved; this may result in working two consecutive shifts as designated by a supervisor.
Perform other duties as assigned or needed.
Protect client health information and follow access permissions, agency ethics and codes of conduct, and applicable organizational policies and procedures.