Residential Case Worker

Brown Medicine•Johnston, RI

1d•$18 - $27•Onsite

About The Position

The Residential Case Worker supports residents’ success, satisfaction, and ownership in their living and working environments through skills training and relationship building. The role helps maintain a safe, clean, therapeutic residential setting and provides client-driven services that promote quality care and recovery. Employees are expected to model Brown University Health’s values of Compassion, Accountability, Respect, and Excellence. The position provides residential and community-integration skills support, treatment coordination, client supervision, documentation, and crisis response. It requires working across residential programs as assigned, including traveling between programs when needed. The schedule is a third-shift rotating schedule, with alternate weekends and holidays required; shifts are eight hours. Driving is required.

Requirements

High school diploma or GED.
Ability to read and comprehend instructions, correspondence, and memos.
Ability to complete required clinical and administrative documentation and write correspondence, reports, and care plans.
Ability to present information effectively in one-on-one and group settings to clients and employees.
Ability to solve practical problems and handle situations with limited standardization.
Ability to interpret written, oral, and diagrammed instructions.
Ability to complete required training and certifications.
Sufficient oral and written communication skills, including speech, grammar, spelling, and legibility, for effective communication.
Ability to perform basic arithmetic using whole numbers, common fractions, and decimals, manually or with a calculator.
Ability to appreciate the sensitive and private nature and legal status of client information and access or disclose it only as necessary and authorized.
Ability to meet the physical and environmental demands of the role, including occasionally lifting or moving up to 35 pounds.
Ability to remain on shift until relieved by another staff member.
Driving is required.

Responsibilities

Cover shifts at any residential program as assigned, including traveling from one program to another.
Facilitate activities-of-daily-living skill building for residential living and community integration, including supervising and teaching medication routines, budgeting, self-preservation skills, and transportation.
Provide opportunities for skills practice and collaborative learning.
Participate in multidisciplinary treatment planning and progress reviews, involving clients in planning and evaluation whenever possible.
Provide, coordinate, and monitor treatment services for assigned clients in accordance with treatment plans, including documented contact and coordination with clients, families, Gateway staff, consultants, and designated external service providers.
Monitor the effectiveness of services by comparing services provided with treatment-plan outcomes.
Provide shift coverage and perform household maintenance, including cleaning and meal preparation; assist with medical, psychiatric, and behavioral crises, conflict resolution, and symptom management.
Attend supervision and team meetings as required.
Maintain current knowledge of agency policies and procedures.
Work first and second shifts, holidays, and weekends as available or assigned, in addition to the stated third-shift rotating schedule.
Help ensure office areas and residential programs are safe and secure by checking locks and knowing residents’ whereabouts throughout the shift.
Schedule and facilitate treatment-plan meetings and use assessment information, diagnostic results, medical records, and client, family, and provider participation to develop and document assessments and treatment plans or reviews in accordance with agency policy.
Screen for substance abuse and provide assessment, treatment planning, counseling or education, and referrals as indicated.
Perform other duties as assigned or needed.
Remain on shift until appropriately relieved, which may result in working two consecutive shifts as designated by a supervisor.
Complete required clinical and administrative documentation and communicate effectively with clients, coworkers, and others.
Access emergency resources to manage crises and help ensure the safety of clients and colleagues.
Protect client health information and comply with agency ethics, conduct standards, policies, procedures, protocols, and guidelines.