Residential Worker

eBatiz Associates Inc•New York, NY

4d•$38,000 - $40,000

About The Position

The Residential Worker monitors residents, units, and facility grounds to support resident and staff safety and security. The role enforces shelter policies and procedures, assists residents with questions and issues, and performs administrative documentation of resident whereabouts, behaviors, engagement, and incidents. The worker also examines items entering the facility, monitors video footage in common areas, conducts hourly facility rounds, and reports safety hazards to supervisors or maintenance personnel. Additional duties include coordinating with security personnel, preparing vacant units by emptying and cleaning them, and bagging and tagging resident materials when needed. The position follows safety, health, and fire-hazard guidelines and the organization’s policies, procedures, mission, and values. Evening, weekend, and holiday work may be required as needed.

Requirements

High school diploma or G.E.D.
F-02 Certificate of Fitness.
CPR/Basic First Aid certification.
Ability to establish and maintain professional boundaries when working with residents.
Knowledge of HIPAA guidelines and standards.
Strong written and verbal communication skills.
Excellent problem-solving and analytical skills.
Commitment to excellence and high standards.
Good judgment and the ability to make timely, sound decisions.
Ability to assess emergencies and respond effectively.

Nice To Haves

General knowledge of working in a residential facility.

Responsibilities

Monitor clients, units, and grounds to ensure the security and safety of residents.
Enforce shelter policies and follow staff policies and procedures.
Maintain communication logs and document resident whereabouts, behaviors, and engagement.
Assist clients with questions and help resolve issues as they arise.
Examine items entering the facility to ensure client and staff safety.
Monitor video footage of hallways, staircases, lounges, and other common areas.
Follow safety, health, and fire-hazard guidelines, policies, and procedures, as well as the organization’s mission and values.
Conduct hourly rounds of the facility.
Report immediate safety hazards to appropriate supervisory or maintenance personnel.
Work with security personnel to ensure the safety of staff and residents.
Empty, clean, and prepare vacant units, bagging and tagging client materials when needed.
Document incident details, participants, actions taken, and outcomes.