Residential Branch Manager

Orkin LLC•Pittsburgh, PA

About The Position

The Residential Branch Manager leads an operation and develops a high-performance team to deliver excellent pest management service and customer satisfaction. After completing extensive training, the manager applies business and operational skills to grow revenue, meet financial performance goals, manage expenses, and support customer retention. The role includes developing employees, driving sales and service results, recruiting and training staff, and contributing to community service. Candidates must be willing to relocate to an open location within the region after 6–9 months of required training. No pest industry experience is required; Orkin provides training.

Requirements

High school diploma or equivalent.
Valid driver’s license and good driving record.
Ability to pass a drug screen and background check.
Ability to obtain the appropriate pesticide license or certification if required; the company pays for it.
Ability to work independently in the field and interact with clients.
Ability to meet physical job requirements and safely perform job duties with or without accommodations.
Ability to safely use a ladder within the manufacturer’s weight capacity.
Ability to lift and carry up to 50 lbs.
Ability to safely access crawl spaces, attics, confined spaces, and rooftops, including climbing, balancing, stooping, kneeling, crouching, or crawling.
Ability to wear personal protective equipment, sometimes including an OSHA-compliant respirator.
Willingness to work in different types of weather conditions.

Nice To Haves

Sales experience preferred.

Responsibilities

Assume leadership of an entire operation upon completion of training.
Develop others through field evaluations, coaching, and training.
Deliver customer retention results through a service-oriented mindset.
Inspire the team to provide excellent service, accept constructive feedback, and continually improve.
Drive revenue generation and growth through daily activity check-ins and accountability for results.
Manage a Profit and Loss (P&L) statement and strategically invest in growth while balancing expense margins.
Recognize and develop talent during recruitment, selection, and training across sales, service, customer service, and management roles.
Relocate to an open location within the region after 6–9 months of required training.
Contribute to community service that improves local places.

Benefits

Competitive earnings and a company vehicle with gas card.
Estimated first-year earnings of $80,000 to $100,000 with a base-plus-bonus structure.
Company-provided iPhone and iPad with sales software.
Medical, dental, vision, maternity, and life insurance.
401(k) plan with company match.
Employee stock purchase plan.
Paid vacation, holidays, and sick leave.
Employee discounts.
Tuition reimbursement.
Dependent scholarship awards.
Comprehensive training program.
Opportunity to earn an annual rewards trip honoring top performers.
Opportunities to volunteer and give back.