Residential Branch Manager

Orkin LLC • Lexington, KY

9d

About The Position

Orkin’s Residential Branch Manager leads an operation and team focused on business growth, customer satisfaction, and high-quality pest management service. After completing extensive training, the manager assumes leadership of an entire operation and uses business acumen to achieve financial performance goals, grow revenue, and maintain customer retention. The role includes developing employees, building a high-performance culture, and contributing to community service. The position requires willingness to relocate to an open location within the region after 6–9 months of required training. No pest-control industry experience is required; Orkin provides training and tools for success.

Requirements

• High school diploma or equivalent.
• Valid driver’s license and good driving record.
• Ability to pass a drug screen and background check.
• Ability to obtain the appropriate pesticide license or certification if required; company-paid.
• Ability to work independently in the field and interact with clients.
• Ability to meet physical job requirements and safely perform job duties, with or without accommodations.
• Ability to safely use a ladder within the manufacturer’s weight capacity.
• Ability to lift and carry up to 50 pounds.
• Ability to safely access crawl spaces, attics, confined spaces, and rooftops, including climbing, balancing, stooping, kneeling, crouching, or crawling.
• Ability to wear personal protective equipment, sometimes including an OSHA-compliant respirator.
• Willingness to work in different weather conditions.

Nice To Haves

• Sales experience preferred.

Responsibilities

• Assume leadership of an entire operation upon completion of training.
• Develop team members through field evaluations, coaching, and training.
• Deliver customer retention results through a service-oriented mindset.
• Inspire the team to provide excellent service, accept constructive feedback, and continually improve.
• Drive revenue generation and growth through daily activity check-ins and accountability for results.
• Manage the operation’s Profit and Loss statement and balance strategic growth investments with expense margins.
• Recruit, select, and train talent across sales, service, customer service, and management roles.
• Contribute to community service that improves the places where people live and work.
• Relocate to an open location within the region after 6–9 months of required training.

Benefits

• Competitive earnings and a company vehicle with gas card.
• Estimated first-year earnings of $80,000 to $100,000, including base pay and bonus structure.
• Company-provided iPhone and iPad with sales software.
• Medical, dental, vision, maternity, and life insurance.
• 401(k) plan with company match.
• Employee stock purchase plan.
• Paid vacation, holidays, and sick leave.
• Employee discounts.
• Tuition reimbursement.
• Dependent scholarship awards.
• Industry-leading comprehensive training program.
• Opportunities to volunteer and give back.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED