Residential Advocate - Sun-Wed 12am-8am

TRANSITION PROJECTS INC • Portland, OR

2d • $25 - $25 • Onsite

About The Position

The Residential Advocate provides advocacy, information, and referral services to participants staying in emergency shelters and oversees shelter operations in accordance with Transition Projects’ mission, values, policies, and procedures. The role works collaboratively with staff to support participants and maintain a safe, consistent shelter environment.

This is a full-time, benefit-eligible, non-exempt, union-represented position at the Willamette Center Shelter in Portland, Oregon. The schedule is Sunday through Wednesday, 12:00 a.m. to 8:00 a.m. Pay is $25.00 per hour, plus a $1.00-per-hour grave-shift differential. The position is eligible for a language differential. Temporary reassignment to another location may be required during a shift to provide staffing coverage; transportation will be provided or reimbursed as necessary.

The position requires two years of consistent work experience in any field, although equivalent educational qualifications may be considered. The successful candidate demonstrates understanding of issues surrounding homelessness, chemical dependency, domestic violence, and sexual assault; can work independently, assess situations, take appropriate corrective action, and provide crisis intervention; and has communication and computer skills, including the ability to use a web-based data collection program. Bilingual English/Spanish is preferred.

Employees must obtain First Aid/CPR/AED certification within 30 days of hire and be retested every two years. Bloodborne Pathogens and Narcan training must also be completed within 30 days and renewed annually. The role involves physical activity, including walking, standing, climbing stairs and ladders, and lifting up to 50 pounds. Work may involve exposure to animals or pets and to bloodborne pathogens or other infectious materials; training, safety protocols, protective equipment, and a Hepatitis B vaccination at no cost are provided or offered.

Requirements

• Two years of consistent work experience in any field; equivalent educational qualifications may be considered in place of work experience.
• Demonstrated understanding of issues surrounding homelessness, chemical dependency, domestic violence, and sexual assault.
• Ability to work independently.
• Ability to assess situations appropriately and take corrective action as necessary.
• Knowledge of services for low-income and homeless persons in Multnomah County through Transition Projects and other agencies, or demonstrated ability to obtain that knowledge.
• Demonstrated ability to provide crisis intervention and follow procedures in crisis situations.
• Written and verbal communication skills.
• Good computer skills and ability to use a web-based data collection program.
• Acquire First Aid/CPR/AED certification within 30 days of hire and complete biannual retesting throughout employment.
• Complete Bloodborne Pathogens and Narcan training within 30 days of hire and annual retesting throughout employment.
• Reliability, including working scheduled hours, arriving and leaving on time, and taking breaks within expected time frames.
• Ability to interact effectively and respectfully with people of different backgrounds, beliefs, and perspectives.
• Adequate hearing and vision for participant, staff, public, and telephone interactions, and vision adequate for close work.
• Hand and finger dexterity adequate to operate standard office equipment.
• Ability to walk, bend, stand, sit, reach, stoop, pull, squat, and climb stairs and ladders.
• Ability to sit at a desk completing paperwork and using a computer for lengthy periods.
• Ability to perform CPR and other emergency lifesaving care with teammates until emergency responders arrive.
• Ability to lift 50 pounds.

Nice To Haves

• Bilingual English/Spanish.

Responsibilities

• Supervise shelter activities to ensure participant safety.
• Maintain working knowledge of agency programs, services, and community resources.
• Provide advocacy, information, and referral services to participants.
• Maintain facility cleanliness, sanitation, and upkeep, including minor maintenance and cleanup as needed or requested.
• Facilitate problem solving and provide crisis intervention services.
• Know and follow program, agency, building, emergency, and critical-incident policies and procedures.
• Maintain accurate logs, shift reports, and participant records manually and through a web-based program.
• Maintain confidentiality of participants, staff, and the agency.
• Coordinate with agency staff to support consistent service delivery.
• Attend agency and program staff meetings.
• Supervise participant chore assignments.
• Perform urinalysis and breathalyzer testing on participants when requested.
• Rotate through assigned post positions when applicable.
• Work at a temporarily reassigned location during a shift when needed to provide staffing coverage.
• Perform other duties as assigned.

Benefits

• Benefit-eligible position.
• Grave-shift differential of $1.00 per hour.
• Eligible for language differential.
• Transportation provided or reimbursed when necessary for temporary reassignment.
• Bloodborne pathogens training, safety protocols, and appropriate protective equipment are provided.
• Hepatitis B vaccination offered at no cost.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed