Residential Advocate - Mon-Fri 4pm-12am

TRANSITION PROJECTS INC•Portland, OR

2d•$25 - $25•Onsite

About The Position

The Residential Advocate provides advocacy, information, and referral services to participants staying in emergency shelters and oversees shelter operations in accordance with Transition Projects’ mission, values, policies, and procedures. The role works collaboratively with the shelter team to support participants and maintain a safe, consistent service environment. This is a full-time, non-exempt, union-represented, benefit-eligible position at the Willamette Center Shelter in Portland, Oregon. The regular schedule is Monday through Friday, 4:00 p.m. to 12:00 a.m. The wage is $24.50 per hour, with an additional $0.50 per hour swing-shift differential. The position is eligible for a language differential. Work may occasionally be reassigned temporarily to another location for staffing coverage; transportation will be provided or reimbursed as necessary.

Requirements

Two years of consistent work experience in any field; equivalent educational qualifications may be considered instead.
Demonstrated understanding of issues related to homelessness, chemical dependency, domestic violence, and sexual assault.
Ability to work independently.
Ability to appropriately assess situations and take corrective action as necessary.
Knowledge of services for low-income and homeless people in Multnomah County through Transition Projects and other agencies, or ability to obtain that knowledge.
Demonstrated ability to provide crisis intervention and follow procedures in crisis situations.
Written and verbal communication skills.
Good computer skills.
Ability to use a web-based data collection program.
Hearing and vision adequate for interacting with participants, staff, and the public; hearing adequate for telephone work and vision adequate for close work.
Hand and finger dexterity adequate to operate standard office equipment.
Ability to walk, bend, stand, sit, reach, stoop, pull, squat, and climb stairs and ladders.
Ability to sit at a desk completing paperwork and working on a computer for lengthy periods.
Ability to perform CPR and other emergency life-saving care with teammates until emergency responders arrive.
Ability to lift 50 pounds.

Nice To Haves

Bilingual English/Spanish.

Responsibilities

Supervise shelter activities to help ensure participant safety.
Maintain working knowledge of agency programs, services, and community resources.
Provide advocacy, information, and referral services to participants.
Maintain the cleanliness, sanitation, and upkeep of the facility, including minor maintenance and cleanup as needed.
Facilitate problem solving and provide crisis intervention services.
Know and follow program, agency, building, emergency, and critical-incident policies and procedures.
Maintain accurate logs, shift reports, and participant records manually and through a web-based program.
Maintain confidentiality of participants, staff, and the agency.
Coordinate with agency staff to support consistent service delivery.
Attend agency and program staff meetings.
Supervise participant chore assignments.
Perform urinalysis and breathalyzer testing on participants when requested.
Rotate through assigned post positions, if applicable.
Work at a temporarily reassigned location during a shift when needed to provide staffing coverage.
Perform other duties as assigned.
Obtain First Aid/CPR/AED certification within 30 days of hire and complete retesting every two years during employment.
Complete Bloodborne Pathogens and Narcan training within 30 days of hire and complete annual retesting during employment.
Demonstrate reliability by attending scheduled shifts on time and taking breaks within expected time frames.
Interact respectfully and effectively with people from different backgrounds, beliefs, and perspectives.