Security Officer Fri-Sat 4pm-12am

Comstock • Washington, DC

2d • $19 - $20

About The Position

The Security Location Manager is responsible for the daily management of several parking facilities and for ensuring operations meet company, client, and customer expectations. The role manages the performance of the hourly workforce assigned to the facilities and requires a Virginia security officer certification and a driver's license.

The position is scheduled Friday and Saturday from 4 p.m. to 12 a.m. Duties include overseeing facility operations, staffing, revenue reporting, safety and security, officer paperwork and training, contract parker administration, incident reporting and investigation, and responding to customer concerns. The role may also provide front-line coverage and meet with client contacts as needed.

Requirements

• High school diploma.
• State of Virginia certified security officer.
• At least one year of experience in a customer-service-related field.
• Valid driver's license without major violations.
• Flexibility to work after hours and weekends as needed.
• Outgoing personality and ability to relate to diverse groups and build and maintain strong relationships.
• Strong sense of urgency, problem-solving, time-management, and communication skills.
• Credibility, trustworthiness, and a high degree of integrity.
• Ability to hold oneself and others accountable and strive for excellence.
• Positive, can-do attitude and ability to support growth and innovation.
• Customer-focused and results-oriented approach.
• Desire to continuously learn and develop.
• Exceptional oral and written communication, active listening, and organizational skills.
• Ability to establish strong working relationships in a team setting.
• Ability to multitask, prioritize, and maintain attention to detail in a fast-paced environment.
• Self-directed, independent work style with minimal supervision.
• Ability to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and/or reach.
• Ability to push, pull, or lift up to 50 pounds.
• Ability to perform continuous repetitive motions.
• Ability to work under variable temperatures, including extreme heat or cold; variable noise levels; indoors or outdoors; and around fumes, hazards, dust or mite hazards, chemicals, and bio-hazards.

Responsibilities

• Maintain appropriate staffing levels through scheduling and managing on-call employees.
• Collect deposits, report consolidated daily revenue, and review cashier reports for accuracy and completeness.
• Oversee daily activities involved in opening, managing, and closing facilities.
• Ensure officers complete required paperwork, including daily activity, maintenance, and incident reports.
• Ensure facilities comply with company policies covering revenue control, equipment maintenance, signage, and internal audit standards.
• Help ensure guest and employee safety by reviewing maintenance checklists and conducting safety audits as directed by the company’s Safety Manual.
• Fill in for front-line associates during absences when asked.
• Meet with property client contacts as needed.
• Oversee the contract parker program, including customer registration, timely billing and collection of accounts receivable, and responses to corporate account requests and concerns.
• Report incidents to ParkX Management promptly by phone and Track Tik report.
• Document incident forms and conduct incident investigations as directed by the Senior Operations Manager or Corporate Office.
• Resolve customer concerns escalated by front-line associates.
• Train new officers in Track Tik, Barnacle, and patrol rounds.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• 401(k) match.
• Life insurance.
• Opportunities for advancement within the expanding portfolio.
• Annual professional development funds.
• Free parking and EV charging.
• Parental leave program.
• Friendly work environment that values collaboration. Benefits vary depending on the function of the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED