Resident Support Assistant
Client Challenge•Durham, NC
•Onsite
About The Position
Hillcrest Convalescent Center, a skilled nursing facility in Durham, North Carolina, is seeking a Resident Support Assistant with strong communication, organizational, and time management skills. The role supports resident admissions, documentation, care planning, and discharge planning.
Requirements
- Must be at least 18 years of age.
- Must have a high school diploma or equivalent.
- Must be available to work full time, Monday through Friday.
- Must be proficient in Microsoft Office and similar computer- and internet-based programs.
- Strong communication, organizational, and time management skills.
Responsibilities
- Sign in new admissions in coordination with the admissions department.
- Greet new admissions upon arrival, ensure their clinical needs are met, and photograph new residents for prompt upload to the medical records system.
- Conduct resident interviews and chart reviews for MDS documentation.
- Participate in residents' interdisciplinary care planning process.
- Facilitate documentation for residents' DME and home health or facility referrals.
- File and track notices of non-coverage and correspondence from CMS appeals.
- Provide task support to the social worker during the discharge planning process.
Benefits
- Competitive salary
- Annual pay increases
- Paid time off
- Medical and dental insurance options
- 401(k)
- Company-paid life insurance policy
- Free on-site meal options
- Convenient scheduling app
- Elegant work environment
- Work with others who are fully vaccinated
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
