Resident Support Services Assistant

Cascadia EE LLC • Seattle, WA

3d

About The Position

Assists the Social Services Manager or Resident Support Services Manager with the day-to-day functions of the Social Services Department. Works with residents, families, and other team members to outline residents’ goals at admission and plans to meet those goals and arrange discharge as appropriate. Assists residents and family members with obtaining forms needed to access services, such as Medicaid applications or insurance appeals, and with obtaining services or equipment at discharge. Employees must submit to and clear the applicable state-specific background check before having contact with patients or residents.

Requirements

• High school diploma or equivalent.
• Ability to work cooperatively as a member of a team.
• Ability to build rapport quickly with peers and customers.
• Ability to maintain resident/patient confidentiality.
• Submit to and clear the applicable state-specific background check before contact with patients or residents.

Nice To Haves

• Six months of experience in a long-term care environment preferred.
• Knowledge of accepted standards of practice for long-term care social workers is a plus.

Responsibilities

• Assist with the day-to-day functions of the Social Services Department.
• Work with residents, families, and other team members to outline goals at admission and plans to meet those goals and discharge as appropriate.
• Assist residents and family members in obtaining forms for services, including Medicaid applications or insurance appeals, and obtaining services or equipment at discharge.
• Maintain punctuality and regular attendance for assigned shifts.
• Conduct job responsibilities in accordance with company policies and procedures.
• Perform other tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED