✨Resident Services Coordinator✨
About The Position
Project for Pride in Living (PPL) is a nonprofit organization dedicated to empowering low-income individuals and families to become self-reliant through integrated services in housing, employment, and education. As a Resident Services Coordinator, you'll play a vital role in supporting residents living in PPL's affordable and scattered-site housing programs, empowering them to thrive and achieve long-term stability. In this rewarding and relationship-driven role, you'll manage a caseload of approximately 20–25 participants, providing compassionate, person-centered support tailored to each resident's unique goals and circumstances. By building trust, connecting individuals to critical resources, and fostering strong community partnerships, you'll help residents overcome barriers, strengthen their independence, and enhance their overall well-being.
Requirements
- Ability to use Microsoft Office Suite: Excel, Outlook, and Word
- Ability to use Electronic timecard system
- Ability to use SharePoint file system
- Ability to use Database systems, particularly Apricot
- Experience with case management or developing supportive housing service plans
- Ability to provide crisis intervention and support
- Ability to recognize and address mental health challenges, chemical dependency and other problematic behaviors
- Valid driver's license and insurance, successfully complete a motor vehicle records screen, reliable vehicle, and ability to transport participants
Nice To Haves
- Experience with Motivational Interviewing, Person-Centered, or DBT skills
Responsibilities
- Engage with participants to assess their strengths/barriers and create customized participant-driven housing stability plans
- Support participant health and wellness through connections to physical, mental health, and recovery resources
- Assist with the housing recertification process
- Collaborate with Housing Coordinator in transferring tenancy sustaining services both in home and in the community
- Utilize skills and community resources to provide crisis prevention and intervention
- Support strategies to promote neighborhood, apartment building, and personal safety
- Provide and/or facilitate translation and interpreting services
Benefits
- Health & Dental Insurance
- Employer-Paid Short & Long-Term Disability & Life Insurance
- Paid Parental Leave
- HSA or FSA Options
- PTO & Paid Holidays
- 403(b) Retirement Plan with Employer Match
- Summer Half-Day Fridays (Memorial Day-Labor Day)
- Meaningful work that impacts lives
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
