Resident Service Representative

Ecolab•Phoenix, AZ

10d•$42,000 - $63,000

About The Position

Ecolab is seeking a field technician to join its team in Phoenix, Arizona. The role supports customers by monitoring and maintaining air and water quality systems, providing troubleshooting and technical assistance, and helping deliver a high level of customer satisfaction. The work takes place in an autonomous, hands-on environment and involves operating and monitoring facility processes, performing laboratory and application testing, recording data, maintaining product inventories, and servicing customer applications and systems. The position is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m. Compensation is listed as $28 per hour; the posting also gives an annual compensation range of $42,000 to $63,000, with a midpoint of $52,500. Immigration sponsorship is not available for this opportunity. The role involves physically demanding work in varied indoor and outdoor conditions, including potentially confined spaces, damp or dusty areas, and extreme temperatures.

Requirements

High school diploma, GED, or equivalent.
Experience working with Microsoft Office Suite.
Able to lift, push, pull, and carry up to 50 pounds at chest height.
Able to wear and use a respirator under certain conditions.
Able to work in varied conditions, including confined spaces, damp or dusty areas, and extreme temperatures.
Able to stoop, kneel, crouch, reach, balance, walk, stand, and climb.
Able to work indoors and outdoors in all seasons and weather conditions.

Nice To Haves

Experience working independently in an industrial setting.
Mechanical aptitude.
Previous experience in industrial wastewater treatment or maintenance.
Mechanical problem-solving experience, such as plumbing, electrical, HVAC, or other mechanical experience.
Strong customer service skills and the ability to interact positively and professionally with customers.
Ability to analyze readings and organize data logically in a spreadsheet.
Verbal and written communication skills.
Previous experience explaining results from data gathering.

Responsibilities

Operate, monitor, and troubleshoot facility processes according to established procedures.
Test laboratory samples, analyze results, and record data in accordance with company and regulatory requirements.
Perform daily process-application quality analysis using small, intricate parts.
Provide routine and special application service support to customers.
Execute required chemistry tests.
Log and report data.
Maintain product inventories.
Provide technical support to customers.
Troubleshoot and maintain systems as needed.
Use a Fluke meter to check sensitivity.
Operate a test stand to verify air and fluid leaks.