Resident Service Representative

Ecolab Inc.•Phoenix, AZ

6d•$42,000 - $63,000•Onsite

About The Position

Ecolab is seeking a Resident Service Representative in Phoenix, Arizona, to monitor and maintain air and water quality systems. The role provides hands-on operational and technical support, including process monitoring, sample testing, data reporting, inventory maintenance, and troubleshooting. The representative supports customers by providing routine and special application services and problem-solving assistance to help ensure customer satisfaction. The position works Monday through Friday from 8:00 a.m. to 5:00 p.m. The posting lists compensation as $28 per hour and also gives an annual compensation range of $42,000 to $63,000, with a midpoint of $52,500. The role offers access to training and development programs and the opportunity to help customers meet sustainability goals while protecting their assets.

Requirements

High school diploma, GED, or equivalent.
Experience working with Microsoft Office Suite.

Nice To Haves

Experience working independently in an industrial setting.
Mechanical aptitude.
Previous experience in industrial wastewater treatment or maintenance.
Mechanical problem-solving experience, such as plumbing, electrical, HVAC, or mechanical work.
Strong customer service skills and the ability to interface positively and professionally with customers.
Ability to analyze readings and organize data logically in a spreadsheet.
Verbal and written communication skills.
Previous experience explaining data-gathering results.

Responsibilities

Operate, monitor, and troubleshoot facilities and processes in accordance with established procedures.
Test laboratory samples, analyze results, and record data in accordance with company and regulatory requirements.
Perform daily process-application quality analysis using small, intricate parts.
Provide routine and special application service support to customers.
Execute required chemistry tests.
Log and report data.
Maintain product inventories.
Provide technical support to customers.
Troubleshoot and maintain systems as needed.
Use a Fluke meter to check sensitivity.
Operate a test stand to verify air and fluid leaks.

Benefits

Medical, dental, and vision coverage.
401(k) matching.
Company-paid pension and pension plans.
Stock purchase plan and employee stock purchase plans.
Paid parental leave.
Discounted childcare resources, day care services, and caregiver services.
Life insurance, accident insurance, critical illness insurance, and hospital indemnity insurance.
Auto insurance, home insurance, and pet insurance.
Identity theft protection.
Short-term and long-term disability.
Retirement health care benefits.
Short-term incentives.
Vacation (12 days) and holidays.
Adoption assistance.
Group legal services.
Employee assistance program.
Employee discount program.
Education assistance program.
On-site childcare and fitness facilities may be available at select locations.