Resident Peer Counselor Thurs. - Sun. 11A-9P

Cumberland Heights Foundation Inc•Pegram, TN
•Onsite

About The Position

The Resident Peer Counselor supports Still Waters and Cumberland Heights in providing high-quality, cost-effective care for people and families affected by chemical dependency. The role provides education and structured group and individual peer counseling to residents and families, helps identify needs and develop solutions, and supports the foundation for residents’ recovery. The position works closely with the Resident Peer Care Manager and Program Director within a safe, healing residential community that emphasizes the physical, mental, emotional, and spiritual dimensions of recovery and the principles of the Twelve Steps. The position is based on a residential campus and involves contact with people in crisis, walking between campus buildings, and occasional travel to other Cumberland Heights facilities. The schedule shown is Thursday through Sunday, 11 a.m. to 9 p.m.; shifts may vary, and the role may require staying overnight during inclement weather for critical staffing.

Requirements

  • In-depth working knowledge of Twelve Step recovery principles, programs, and practices, including extensive knowledge of approved Twelve Step literature.
  • CPRS certification or eligibility for certification.
  • Intermediate computer skills, including Microsoft Outlook, Word, and Excel, and the ability to learn and use clinical software.
  • Ability to problem-solve, analyze, and interpret information.
  • Active listening skills.
  • Knowledge of signs and symptoms of intoxication and withdrawal from alcohol and common drugs of abuse.
  • Ability to adapt to changing circumstances and patient needs in a fast-paced environment.
  • Ability to analyze complex situations, make important decisions, and recognize when consultation is needed.
  • Ability to be open and culturally sensitive to a wide variety of patient experiences.
  • Excellent written and oral communication skills, including the ability to speak, read, and write English effectively.
  • Ability to interact collaboratively and courteously with patients and coworkers while providing guidance, instruction, or training.
  • Ability to model and teach Twelve Step programs and philosophy.
  • Ability to deescalate people in crisis calmly and supportively and to work professionally under stress.
  • Ability to apply cultural-, age-, and population-specific information to resident care.
  • Ability to present to hostile or disinterested groups.
  • At least one year of verifiable, active recovery in a Twelve Step program.
  • Ability to lift up to 20 pounds and push or pull up to 40 pounds, and to move around campus on uneven, rural terrain.
  • Ability to speak, hear, see, sit, walk, stand, reach, and use fine and gross motor skills.
  • Availability for varying shifts, including weekends, and overnight stays during inclement weather for critical staffing.

Nice To Haves

  • One year of experience in addiction treatment at the clinical associate level or above.
  • Valid Tennessee Driver’s License with an F endorsement.
  • Two to five years of active recovery in a Twelve Step program is strongly preferred.

Responsibilities

  • Welcome residents to the program and provide orientation to the environment, program, and resident community as assigned.
  • Work with residents and the Residential Peer Care Manager to assess needs and issues and develop plans of action, involving families and referral sources as appropriate.
  • Facilitate daily peer counseling groups.
  • Provide individual and, as appropriate, family peer counseling.
  • Educate residents and families about addiction and recovery in group and individual settings.
  • Communicate with referral sources and families in conjunction with the Resident Peer Care Manager.
  • Help monitor and manage the resident community with the peer counseling team.
  • Assist residents with care from off-site medical, psychiatric, and other social-service providers, including transportation as appropriate.
  • Transport residents to off-site 12 Step meetings and activities as assigned.
  • Use CPI techniques to intervene in and deescalate crises, resolving situations and using them as opportunities in residents’ recovery processes.
  • Perform CPR and First Aid as needed.
  • Document pertinent activities in resident records.
  • Participate in daily and weekly team meetings and milieu reviews.
  • Represent Still Waters and Cumberland Heights at community and professional meetings, including presentations and assigned marketing or business-development activities.
  • Participate in quality-improvement activities as directed.
  • Help maintain a welcoming, safe, and healing environment for residents and families throughout the continuum of care.
  • Recommend improvements to the quality and delivery of services.
  • Ensure proper handling and distribution of company funds.
  • Maintain the confidentiality of company and resident information.
  • Respond productively to change and perform other duties as assigned.

Benefits

  • Medical, dental, and vision coverage effective the first day of the month following 28 days of employment.
  • Employer contribution to a Health Savings Account or Health Reimbursement Account.
  • 401(k) with company match, with eligibility after 90 days of employment.
  • Paid Time Off accrual beginning on the first day, with up to 20 days in the first year.
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