Resident Peer Counselor Thurs. - Sun. 11A-9P

Cumberland Heights Foundation • Pegram, TN

4d • Onsite

About The Position

The Resident Peer Counselor supports Still Waters’ and Cumberland Heights’ mission of providing high-quality, cost-effective care to people and families affected by chemical dependency. The role provides education and structured group and individual peer counseling to residents and, when appropriate, their families. It helps identify problems and solutions and build a foundation for recovery, working closely with the Resident Peer Care Manager and Program Director.

Still Waters’ 12-step Immersion Program addresses the physical, mental, emotional, and spiritual dimensions of recovery in a safe, supportive environment that combines professional care with an emphasis on Twelve Step principles. The position is based on a residential campus, involves contact with people in crisis, and may include varying shifts, weekend work, overnight coverage during inclement weather, and travel to other Cumberland Heights facilities or campuses.

Requirements

• In-depth working knowledge of Twelve Step recovery principles, programs, and practices, including approved Twelve Step literature.
• At least one year of verifiable, active recovery in a Twelve Step program; two to five years is strongly preferred, or equivalent experience and education.
• Ability to discern signs and symptoms of intoxication or withdrawal from alcohol and common drugs of abuse.
• Ability to problem-solve, analyze, and interpret information and make sound decisions in complex situations, recognizing when consultation is needed.
• Active listening skills and the ability to work collaboratively and courteously with patients and coworkers.
• Ability to adapt to changing circumstances and patient needs in a fast-paced environment.
• Cultural sensitivity and ability to apply cultural-, age-, and population-specific information to resident care.
• Excellent written and oral communication skills; ability to speak, read, and write in English.
• Ability to provide guidance, instruction, or training and to model and teach Twelve Step programs and philosophy.
• Ability to present to hostile or disinterested groups.
• Ability to deescalate people in crisis calmly and supportively and to work professionally under stress.
• Intermediate computer skills, including Microsoft Outlook, Word, and Excel, and ability to learn and use clinical software.
• Ability to lift up to 20 pounds and push or pull up to 40 pounds; move around campus over uneven, rural terrain; and speak, hear, see, sit, walk, stand, reach, and use fine and gross motor skills.

Nice To Haves

• One year of experience in addiction treatment at the clinical associate level or above is preferred.
• CPRS certification, or eligibility for certification.
• Valid Tennessee Driver’s License with F endorsement is preferred.

Responsibilities

• Assist with welcoming residents and orienting them to the environment, program, and resident community.
• Work with residents and the Resident Peer Care Manager to assess needs and issues and develop action plans, involving families and referral sources as appropriate.
• Facilitate daily peer counseling groups and individual peer counseling, as well as family peer counseling when appropriate.
• Educate residents and families about addiction and recovery in group and individual settings.
• Communicate with referral sources and families as needed, in conjunction with the Resident Peer Care Manager.
• Help monitor and manage the resident community with the peer counseling team.
• Assist with residents’ care needs involving off-site medical, psychiatric, and other social service providers, including transportation as appropriate.
• Transport residents to off-site 12 Step meetings and activities as assigned.
• Use CPI techniques to deescalate crises and resolve situations, using incidents as opportunities to support residents’ recovery.
• Perform CPR and First Aid as needed.
• Document pertinent activities in resident records.
• Participate in daily and weekly team meetings and milieu reviews.
• Represent Still Waters and Cumberland Heights at community and professional meetings, including presentations and marketing or business development activities as assigned.
• Participate in quality improvement activities as directed.
• Maintain a welcoming, safe, and healing environment for residents and families throughout the continuum of care.
• Recommend ways to improve service quality and delivery.
• Ensure proper handling and distribution of company funds.
• Maintain confidentiality of company and resident information.
• Respond productively to change and perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage effective the first day of the month following 28 days of employment.
• Employer contribution to a Health Savings Account or Health Reimbursement Account.
• 401(k) with company match, with eligibility after 90 days of employment.
• Paid Time Off accrual beginning on the first day of employment, with up to 20 days in the first year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed