Charter Logistics Coordinator - Thurs-Sun

UPS • Miami, FL

4d

About The Position

Together, Marken is UPS Healthcare Precision Logistics, serving the clinical and advanced therapy sector. The Charter Logistics Coordinator supports charter-aircraft logistics by coordinating scheduled ground pickups and deliveries, communicating dispatch details, monitoring flight progress, and managing shipping containers. The role also supports customer service, delivery exception handling, and schedule changes. The schedule is Thursday 7:00 AM–2:00 PM, Friday and Saturday 7:00 AM–7:00 PM, and Sunday 7:00 AM–2:00 PM. The position is permanent.

Requirements

• Must be a U.S. citizen or national, an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
• Requires full proficiency across a range of assignments, gained through training and considerable experience.

Responsibilities

• Schedule ground pickups and deliveries to and from charter aircraft, aligning them with scheduled flight times.
• Dispatch instructions to drivers, verify arrival windows, and communicate aircraft parking locations, tail numbers, and airport access points.
• Track charter flight progress, routes, delays, and schedule adjustments in real time, and adapt ground dispatch accordingly.
• Coordinate with clients and ground teams to track, retrieve, and reuse shipping containers to meet turnaround demands.
• Serve as the direct point of contact for customer inquiries, provide proactive updates, handle delivery exceptions, and professionally resolve schedule changes.
• Manage delivery or deployment of contracted services to meet or exceed contractual SLAs and KPIs.
• Support business products by collaborating with vendors, customers, and internal support groups.
• Provide administrative or technical support for effective ongoing operations and execute established processes and procedures.
• Identify and recommend opportunities to improve operational efficiency, effectiveness, and capabilities.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed