Client Coordinator - 000WC - Sun-Thurs 7AM-3PM

WellLife Network•New York, NY

8d•$20 - $20•Onsite

About The Position

The Client Coordinator accompanies people served to medical appointments, advocates for appropriate medical services, provides direct care, and serves as a liaison between the residence and medical facilities, hospitals, laboratories, and pharmacies. The role ensures that medical, dental, and other therapeutic appointments are completed as required and involves computer use and documentation. Working collaboratively with the Residence Nurse and Residence Manager, the Client Coordinator supports medical follow-up, communicates immediate concerns, participates in weekly consult review meetings, and obtains and files medical documentation. The role also supports people served in activities of daily living and self-help and social skills, implements individualized goals to promote independence, documents information in the EHR, and oversees medication in accordance with agency policy. The position requires maintaining confidentiality, communicating relevant information, responding to potentially dangerous situations, administering emergency first aid, and completing required safety and care techniques. The position is located at Glendale IRA in Glendale, New York, and is scheduled Sunday through Thursday, 7:00 a.m. to 3:00 p.m. Compensation is listed as $20.15 per hour. WellLife Network describes itself as a nonprofit health and human services organization serving more than 25,000 individuals each year across behavioral health, developmental disabilities, addiction recovery, housing, employment, and family support.

Requirements

High school diploma or equivalent.
Experience working with people with developmental disabilities and/or experience in the medical field.
Valid New York State driver's license.
Ability to use computers and document person-served information in the EHR system.
Ability to safely operate agency vans and/or vehicles in accordance with agency driving policy.
Ability to understand, articulate, and document specific medical information.
Ability to perform the physical care and intervention duties described, including required AMAP, SCIP, CPR, and First Aid techniques.

Nice To Haves

Associate’s degree in Human Services preferred.

Responsibilities

Accompany people served to medical and clinic appointments and advocate for their needs with healthcare providers.
Coordinate with the Residence Nurse and Residence Manager to ensure proper medical follow-up.
Act as a liaison between the residence and medical facilities, hospitals, laboratories, and pharmacies.
Ensure clinical consultations are completed appropriately before and after medical appointments.
Safely operate agency vans and/or vehicles in accordance with agency driving policy.
Communicate immediate medical concerns to the Residence Manager and/or Residence Nurse.
Participate in weekly consult review meetings with the Residence Manager and Residence Nurse.
Obtain and file required medical documentation and records, including blood work, EKG, and X-ray reports, for consultations, hospitalizations, or further placements.
Understand, articulate, and document specific medical information.
Train people served in activities of daily living and development of self-help and social skills; provide direct support for people requiring total assistance with tasks such as bathing, toileting, feeding, ambulation, and transfers using a Hoyer lift.
Implement IDT-designed goals to maximize independence, including budgeting, grooming, nutritional planning, public transportation, community resources, shopping, and housekeeping.
Enter person-served data and documentation in the Electronic Health Record system.
Account for and oversee medication according to the agency’s Medication Administration Policy, including use of the computerized EMAR system where applicable.
Communicate relevant information to staff and supervisors verbally and in writing, and complete logs and incident reports.
Physically intervene when a person served may injure themselves or others, assist with potentially dangerous situations, and administer emergency first aid.
Successfully complete and perform techniques required in AMAP, SCIP, CPR, and First Aid.
Maintain confidentiality and perform other duties as requested based on facility or agency needs.