Peer Counselor

NYU Langone Health • Brooklyn, NY

8d

About The Position

Family Health Centers at NYU Langone is seeking a Peer Counselor to support its COD program. The Peer Counselor will lead or co-lead Wellness Recovery Action Plan (WRAP) or Wellness Self Management (WSM) groups, promote the COD program, speak with and enroll patients in the EnTRy program, and help patients connect with case management, psychiatry, or counseling. The role also involves telephone outreach and appointment reminders, and participation in team meetings. Work is performed onsite and remotely from home or another designated location, with some duties in the community and participants’ homes.

Requirements

• NYS certification as a Peer Specialist, or ability to obtain certification within one year of hire.
• Demonstrated interpersonal communication skills and ability to empathize with, relate to, and effectively work with participants in mental health services.
• Active participation in mental health self-help activities, peer support, peer advocacy programs, participant-run organizations, or similar experiences.
• Willingness to work outside the office, in the community and participants’ homes.
• Excellent judgment and ability to understand boundaries when working with participants in mental health services.
• Ability to communicate effectively with all levels of the organization.

Responsibilities

• Educate patients about the importance of receiving both medical and mental health care and attending program appointments.
• Explain the COD program and its services to patients and answer their questions.
• Conduct regular telephone outreach to check on participants and encourage their engagement and attendance.
• Contact patients who have missed or have upcoming appointments by phone or letter to support re-engagement.
• Lead or co-lead WRAP and/or WSM groups, repeating group cycles with new patients when a cycle is complete.
• Provide information about community resources, including basic needs, vocational, educational, legal, and housing services, and connect patients with the Case Manager.
• Support the Community Based Mobile Telehealth Team.
• Participate in regular team meetings.
• Promote the COD program, speak with and enroll patients in the EnTRy program, and help patients connect to case management, psychiatry, or counseling sessions.

Benefits

• Comprehensive benefits and wellness package
• Financial security benefits
• Generous time-off program
• Employee resource groups for peer support
• Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed