Peer Counselor -

NYU Langone Health•New York, NY
•$42,783 - $42,783

About The Position

Family Health Centers at NYU Langone is seeking a Peer Counselor to support its COD program. The Peer Counselor promotes the program, helps enroll patients in the EnTRy program, supports connections to case management, psychiatry, and counseling, and leads or co-leads Wellness Recovery Action Plan (WRAP) or Wellness Self-Management (WSM) groups. The role includes telephone outreach and appointment reminders, participation in team meetings, and support for the Community Based Mobile Telehealth Team. Duties are performed onsite and remotely from home or another designated location, and may also take place in the community and participants’ homes. Family Health Centers at NYU Langone is a federally qualified health center network with primary care, school-based health, dental, behavioral health, community medicine, HIV, chemical dependency, and family support services. NYU Langone Health emphasizes equity and inclusion and describes its employee benefits and wellness package as including financial security benefits, time off, peer support resources, and a holistic wellness program.

Requirements

  • NYS certification as a Peer Specialist, or ability to obtain certification within one year of hire.
  • Demonstrated interpersonal communication skills and ability to empathize with, relate to, and effectively work with participants in mental health services.
  • Active participation in mental health self-help activities, peer support, peer advocacy programs, participant-run organizations, or similar experiences.
  • Willingness to work outside the office, in the community and participants’ homes.
  • Excellent judgment and ability to understand boundaries when working with participants in mental health services.
  • Ability to communicate effectively with all levels of the organization.

Responsibilities

  • Educate patients about the importance of receiving medical and mental health care and attending program appointments.
  • Explain the COD program and its services to patients and answer their questions.
  • Conduct regular telephone outreach to check on participants and encourage their engagement and attendance.
  • Contact patients who have missed or have upcoming appointments by phone or letter to help re-engage them.
  • Lead or co-lead WRAP and/or WSM groups, repeating group cycles with new patients after each cycle is complete.
  • Provide information about community resources, including basic needs, vocational, educational, legal, and housing services, and connect patients with the Case Manager.
  • Provide support to the Community Based Mobile Telehealth Team.
  • Participate in regular team meetings.
  • Promote the COD program, speak with patients, and enroll them in the EnTRy program.
  • Help patients connect with Case Management, Psychiatry, or Counseling sessions.

Benefits

  • Financial security benefits
  • Generous time-off program
  • Employee resource groups for peer support
  • Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being
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