Resident Monitor I (female temporary variable)

Pioneer Human Services•Tacoma, WA

5d•$20 - $30

About The Position

The Resident Monitor I supports justice-involved residents as they transition back into community life by carrying out the day-to-day operations of a Residential Reentry Center. The role helps ensure program and facility safety, monitors resident movement, verifies employment, and supports structured cognitive and behavioral programming intended to reduce risk and promote successful reintegration. It requires continuous alertness to maintain facility and resident security. This is a temporary, variable position with a female gender BFOQ as stated in the posting. The Resident Monitor performs resident intake, orientation, and discharge; monitors facility access, resident movement, activities, and rule compliance; conducts searches, testing, inspections, counts, and safety checks; documents incidents and required records; and follows protocols for medication control. The role also supports facility cleanliness, meals, shift operations, emergency response, audits, and collaboration with residents, coworkers, Community Corrections Officers, Case Managers, and other partners. Occasional overtime may be required. New hires typically start at $20.18–$25.22 per hour, depending on factors including work location, experience, qualifications, skills, competencies, internal equity, and market conditions. Benefits listed include medical, dental, and vision coverage; flexible spending accounts; life, AD&D, and disability coverage; tuition assistance; a retirement plan; employee recognition programs; public transportation discounts; and an Employee Assistance Program. Benefit eligibility and provisions are subject to applicable plans and policies.

Requirements

High school diploma or GED.
Must pass and maintain security clearances as required by the Federal Bureau of Prisons (FBOP).
Must obtain CPR, First Aid, and Food Handler certifications within two weeks of hire and maintain them throughout employment.
Experience with Microsoft Office Suite, Outlook, and internet browser navigation.

Nice To Haves

Associate’s degree in criminal justice, social services, or a related field.
Six months of experience in human services, criminal justice, and/or correctional systems, including internships and/or volunteer placements.

Responsibilities

Monitor and control entrance to a secure facility.
Complete intake, program orientation, and discharge procedures for residents.
Perform scheduled and random urinalysis testing, inspections, shakedowns, counts, and breath tests.
Conduct pat-searches of residents, inspect belongings, and control and confiscate contraband.
Supervise and monitor resident movement, activities, and compliance with rules.
Organize and supervise resident work details to help maintain facility cleanliness.
Assess and respond appropriately to resident behaviors, attitudes, and dispositions.
Document disciplinary action for rule violations according to contracting agency requirements.
Store, monitor, and dispense resident medications according to prescribed protocol.
Welcome visitors, verify identification, and ensure proper clearance and entry.
Conduct physical grounds and facility safety checks; assess, evaluate, and report safety, sanitation, and security concerns.
Patrol the building to observe residents and activities for safety and compliance.
Conduct and log facility counts and maintain accurate accountability documentation.
Ensure compliance with health, hygiene, safety, and maintenance requirements.
Conduct scheduled and impromptu cleanliness checks of the facility and residents’ belongings.
Take corrective action to ensure work is performed safely and without injury.
Operate and monitor video and GPS surveillance technologies.
Ensure shift equipment is operational and document equipment status as necessary.
Assume shift responsibilities in the absence of a Resident Monitor II.
Receive, provide, log, and archive accurate shift reports covering incidents, medical problems, discipline, arrivals, and special instructions.
Enter accurate data into a community corrections software platform, including resident photos.
Complete file audits covering medication control, contraband control, and urinalysis tracking.
Monitor meal delivery, storage, preparation, and service; cook and serve food when kitchen staff are absent.
Maintain confidentiality and share sensitive information only on a need-to-know basis.
Complete required trainings.
Assist with coordination and administrative tasks for inspections, program reviews, and accreditation audits.
Be available to perform essential functions whenever scheduled; occasional overtime may be required.
Attend and participate in shift and staff meetings and work groups to identify and solve problems.
Promote and model teamwork and collaboration with coworkers.
Work with Community Corrections Officers and/or Case Managers to achieve program goals.
Respond to facility emergencies and call first responders as needed.
Make emergency notifications to the facility Director and Assistant Director when necessary.
Communicate professionally with residents, staff, and partners to promote a positive culture.