Resident Monitor
About The Position
The Resident Monitor oversees, accepts, and processes residents staying in the shelter overnight. On an assigned shift, the position monitors the behavior and activities of residents participating in a recovery or housing program to ensure safety, security, and compliance with house rules. The role also helps secure Salvation Army facilities and buildings, enforcing housing rules and policies and protecting the safety of staff and clients. Work takes place in a social services environment where exposure to communicable and infectious diseases is possible. The role involves frequently changing between sitting, standing, climbing stairs, and walking, generally within the same building, and responding calmly and effectively to emergencies.
Requirements
- High school diploma or GED.
- One year of experience working with the public in security, first responder, or social service work involving poverty, mental health, or homelessness, or an equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
- Ability to perform combinations of sitting, standing, climbing stairs, and walking on a frequent-change basis.
- Ability to respond to emergencies in a calm and effective manner.
Nice To Haves
- Valid state driver’s license preferred.
Responsibilities
- Ensure residents comply with house rules.
- Complete and file incident logs.
- Administer drug and alcohol testing at program staff request.
- Provide security for the building and grounds and remain aware of activities in building dormitories.
- Maintain awareness of activities outside the building.
- Inspect baggage for contraband or inappropriate items that could jeopardize client and staff safety; may operate a metal detector.
- Maintain confidentiality of all clients, including their location, conversations, and records.
- Respond to emergencies by dialing 911.
- Oversee, accept, and process residents staying in the shelter overnight.
- Monitor resident behavior and activities during an assigned shift to ensure safety, security, and compliance with house rules and policies.
Benefits
- Paid time off
- Supplemental insurance (AFLAC)
- Voluntary life insurance
- Retirement savings plan (403b)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
