Resident Monitor

THE SALVATION ARMY•Stuart, FL

9d•Onsite

About The Position

The Resident Monitor accepts and processes residents staying overnight in the lodge or shelter and monitors residents during an assigned shift to help ensure safety, security, and compliance with house rules. The role maintains accurate records and logs and keeps the shelter neat and in proper order. The position is part-time, 29 hours per week, with benefits. The schedule is Tuesday from 4:00–9:00 PM and Wednesday through Saturday from 3:30–9:30 PM. It is located at Martin County Compassion House in Stuart, Florida, and pays $15.00 per hour.

Requirements

High school diploma or GED.
Valid Florida driver's license.
Level 2 background screening required.
Effective communication and interpersonal skills to engage, motivate, and appropriately manage client behavior while working with diverse populations and the general public.
Ability to work independently with limited supervision and consistently enforce established policies, procedures, and program guidelines.
Ability to respond quickly, calmly, and effectively to emergencies while maintaining control and implementing appropriate corrective actions.
Ability to frequently sit, stand, and walk throughout the workday and occasionally lift or carry objects weighing up to 25 pounds.

Nice To Haves

One year of experience performing security or social service work is preferred.
Equivalent combinations of training and experience that provide the required knowledge, skills, and abilities may be considered.

Responsibilities

Prepare resident rooms for occupancy and ensure facility readiness.
Check fire safety equipment and distribute linens, hygiene items, and medications as required.
Monitor resident activities to maintain a safe and secure environment; enforce house rules, conduct facility rounds, monitor security cameras, and document significant incidents.
Complete client intake and program documentation, maintain electronic records, process rent payments, and obtain required signatures on forms, rules, and regulations.
Respond appropriately to emergencies and resident conflicts, assist with de-escalation efforts, and manage facility access during operating hours.
Support food pantry operations as needed.
Maintain accurate and complete records and logs and keep the shelter neat and in proper order.