Resident Monitor

The Transition House Inc.•Kissimmee, FL
•Onsite

About The Position

The Resident Monitor helps maintain safety, security, and daily operations at a work release facility serving people transitioning back into the community. The role combines resident supervision, documentation, and client interaction to support a structured, compliant, and supportive environment. The position involves continuous interaction with residents, routine computer-based documentation, and physical activity throughout the facility. It operates in a secure residential program and may involve high-stress or safety-sensitive situations.

Requirements

  • High school diploma or GED.
  • Ability to work in a structured or secure environment.
  • Willingness to work with justice-involved individuals.
  • Strong communication and documentation skills.
  • Ability to remain calm and professional in high-stress situations.
  • Sound judgment and decision-making skills.
  • Team-oriented approach and strong interpersonal boundaries.
  • Valid Florida driver's license.
  • Ability to pass a background screening and meet Florida Department of Corrections requirements.

Nice To Haves

  • Experience in corrections, criminal justice, behavioral health, or reentry services.
  • Prior experience working with justice-involved populations.
  • College coursework in criminal justice, psychology, social work, or a related field.

Responsibilities

  • Maintain resident safety, security, and supervision in a structured work release environment.
  • Conduct routine counts, inspections, and searches to control contraband and ensure compliance.
  • Monitor daily resident activities, including meals, work assignments, visitation, and recreation.
  • Complete accurate documentation, reports, logs, and entries in the inmate management system.
  • Perform intake procedures for new residents, including documentation and file setup.
  • Respond appropriately to incidents while maintaining professionalism and emotional control.
  • Identify and report safety, medical, or behavioral concerns.
  • Enforce policies, procedures, and emergency protocols.
  • Participate in required trainings and staff meetings.
  • Support a respectful, structured, and accountable environment for residents and staff.

Benefits

  • Medical, dental, vision, and life insurance.
  • 401(k) retirement plan.
  • Up to 25 days of paid time off based on tenure.
  • Seven wellness days annually.
  • Eleven paid holidays plus one floating holiday.
  • Flexible scheduling options based on operational needs.
  • Professional development support.
  • Employee discount programs.
  • Referral bonuses.
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