Resident Monitor I (female temporary variable)

Pioneer Human Services•Tacoma, WA

About The Position

The Resident Monitor I supports residents at a Residential Reentry Center as they transition back into community life. The role carries out day-to-day facility operations, promotes safety and security, monitors resident movement and rule compliance, verifies resident employment, and supports structured cognitive and behavioral programming intended to reduce risk and promote successful community reintegration. The position requires continuous alertness and awareness to maintain control and security of the facility and residents. The posting identifies this temporary position as female-only under a stated Bona Fide Occupational Qualification (BFOQ).

Requirements

High school diploma or GED.
Ability to pass and maintain security clearances required by the Federal Bureau of Prisons (FBOP).
Obtain CPR, First Aid, and Food Handler certifications within two weeks of hire and maintain them throughout employment.
Experience with Microsoft Office Suite, Outlook, and internet browser navigation.
Ability to perform the essential functions whenever scheduled; occasional overtime may be required.

Nice To Haves

Associate’s degree in criminal justice, social services, or a related field.
Six months of experience in human services, criminal justice, and/or correctional systems, including internships and/or volunteer placements.

Responsibilities

Monitor and control entrance to the secure facility.
Complete resident intake, program orientation, and discharge procedures.
Conduct scheduled and random urinalysis testing, inspections, shakedowns, counts, and breath tests.
Conduct pat-searches, inspect belongings, and control and confiscate contraband.
Supervise resident movement and activities and monitor compliance with facility rules.
Organize and supervise resident work details to help maintain facility cleanliness.
Assess and respond appropriately to resident behaviors, attitudes, and dispositions.
Document disciplinary action for rule violations according to contracting agency requirements.
Store, monitor, and dispense resident medications according to prescribed protocol.
Welcome visitors, verify identification, and manage clearance and entry.
Conduct physical grounds and facility safety checks; assess and report safety, sanitation, and security concerns.
Patrol the building to observe residents and activities for safety and compliance.
Conduct and log facility counts and maintain accurate accountability documentation.
Ensure compliance with health, hygiene, safety, and maintenance requirements.
Conduct scheduled and impromptu cleanliness checks of the facility and residents’ belongings.
Take corrective action to ensure work is performed safely and without injury.
Operate and monitor video and GPS surveillance technologies.
Ensure shift equipment is operational and document equipment status as necessary.
Assume shift responsibilities in the absence of a Resident Monitor II.
Receive, provide, log, and archive shift reports covering incidents, medical problems, discipline, arrivals, and special instructions.
Enter accurate data into community corrections software, including resident photos.
Complete file audits covering medication control, contraband control, and urinalysis tracking.
Monitor meal delivery, storage, preparation, and service; cook and serve food when kitchen staff are absent.
Maintain confidentiality and share sensitive information only on a need-to-know basis.
Complete required trainings.
Assist with administrative and coordination tasks for inspections, program reviews, and accreditation audits.
Be available to perform essential duties when scheduled; occasional overtime may be required.
Attend and participate in shift and staff meetings and work groups to identify and solve problems.
Promote and model teamwork and collaboration.
Work with Community Corrections Officers and/or Case Managers to achieve program goals.
Respond to facility emergencies and call first responders when needed.
Make emergency notifications to the facility Director and Assistant Director when necessary.
Communicate professionally with residents, staff, and partners to foster a positive culture.