Resident Care Manager

PACS

About The Position

The Resident Care Manager provides direct nursing care to residents and supervises the day-to-day nursing activities of nursing assistants. The role ensures nursing services comply with applicable federal, state, and local standards and facility policies, and supports the highest quality of resident care. The position combines clinical care, shift leadership, staffing and administrative coordination, documentation, medication administration, staff development, safety, infection control, supply management, and care-plan oversight. The manager coordinates with the Nurse Supervisor, Director of Nursing Services, physicians, residents and families, other facility departments, and government agencies. The role includes monitoring resident condition and care, maintaining accurate records, supporting admissions and discharges, supervising staff performance, and participating in quality assurance and facility training programs. The position requires an active, unencumbered LPN/LVN license in the state, a current CPR certification, and a nursing degree from an accredited college or university or graduation from an approved LPN/LVN program. PCC knowledge and experience are preferred. The employee must maintain required continuing education and licensing and remain in good standing with the State Board of Nursing. Work takes place in office areas and throughout nursing-service spaces, including drug rooms, nurses’ stations, and resident rooms. The role involves frequent interruptions, movement during the workday, interactions with residents and visitors—including people who may be hostile or emotionally upset—and exposure to infectious materials and potentially hazardous chemicals. The employee may need to work beyond normal hours, temporarily cover other positions, or be called back during emergencies.

Requirements

Nursing degree from an accredited college or university, or graduation from an approved LPN/LVN program.
Current, unencumbered, active license to practice as an LPN/LVN in the state.
Current CPR certification.
Maintain required continuing education and licensing and remain in good standing with the State Board of Nursing.
Read, write, speak, and understand English; read technical procedures and policy and procedure manuals; and communicate resident-condition information effectively.
Apply mathematical concepts including fractions, percentages, ratios, and proportions to practical situations.
Demonstrate nursing knowledge and skills appropriate to the age-related needs of residents and knowledge of nursing and medical practices, procedures, and applicable regulations.
Demonstrate leadership, supervisory ability, teamwork, sound independent decision-making, and the ability to plan, organize, implement, and interpret care programs and procedures.
Deal tactfully with personnel, residents, families, visitors, government agencies, and the public; maintain patience, a cheerful disposition, and willingness to handle difficult residents.
Be willing to seek out new methods and principles and incorporate them into nursing practices.
Meet facility health requirements, including medical and physical examinations; be able to move throughout the workday and push, pull, move, or carry at least 25 pounds as specified.
Be able to see and hear, or use prosthetics that enable these senses to function adequately, and communicate in understandable English.
Be able to cope with the mental and emotional stress of the position and work effectively with ill, disabled, elderly, emotionally upset, and sometimes hostile people.
May need to assist in evacuating residents during emergencies.

Nice To Haves

Knowledge and experience with PCC preferred.

Responsibilities

Direct and supervise nursing assistants and other assigned nursing personnel, ensuring compliance with facility policies, procedures, job descriptions, and applicable standards.
Plan shift services and assignments, provide staff leadership, conduct unit rounds, monitor performance, and report staffing needs and workplace concerns to the Nurse Supervisor.
Coordinate nursing services with other departments and support the resident’s overall care regimen, discharge planning, quality assurance, surveys, and administrative reporting.
Complete and maintain resident records, charts, medical forms, census reports, charge slips, incident reports, and other required documentation; protect resident health information and system credentials.
Prepare and administer physician-ordered medications and treatments, verify resident identity, monitor medication supplies and narcotic records, and report discrepancies.
Provide and coordinate direct nursing care, including monitoring residents, carrying out treatments and rehabilitation, obtaining specimens, recording vital signs, responding to changes in condition, and supporting admissions, transfers, and discharges.
Review resident charts and care plans, ensure care is delivered according to plans and resident wishes, and coordinate care-plan and MDS-related updates.
Participate in staff orientation, in-service education, continuing education, performance evaluations, and training for nursing personnel and nurse aide trainees.
Promote safety, sanitation, infection control, hand hygiene, emergency preparedness, and proper use of personal protective equipment and nursing equipment.
Monitor equipment and supply needs, maintain adequate stock, support safe equipment operation, and prevent waste.
Report suspected fraud, hazardous conditions, occupational exposures, security violations, and other incidents through established facility procedures.
Maintain effective working relationships with residents, families, staff, physicians, visitors, and government agencies.