Resident Care Manager

INSIGHT LIVING•Sweet Home, OR

4d•$22 - $23

About The Position

The Resident Care Manager coordinates and oversees daily resident care activities, collaborating with healthcare professionals to support residents’ well-being in the Community. The role supervises staff and is responsible for quality day-to-day operations of resident care services, care planning, medication oversight, regulatory compliance, and staffing coordination. The position is full time at ISF Wiley Creek Memory Care in Sweet Home, Oregon, with a listed pay range of $22.00–$23.00 per hour and any shift.

Requirements

Associate’s degree or equivalent work experience.
At least 3 to 5 years of experience in a similar role or related healthcare management position.
Exceptional English communication skills for effective verbal and written interaction with residents and staff.
Proficiency with electronic health record software.
Proficiency with software such as Microsoft Word, Excel, and Google applications, and with handheld devices and provided software.
Understanding of basic healthcare principles and practices, safety, and infection control measures.
Awareness of common health conditions affecting older adults.
Ability to provide physical assistance and support to residents with mobility challenges.
Proficiency in maintaining accurate records and documenting observations.
Ability to remain calm and compassionate in challenging situations and maintain a pleasant demeanor.
Problem-solving abilities to address concerns or complaints promptly and quickly pivot between tasks.

Responsibilities

Oversee, manage, and train staff on quality day-to-day operations of resident care services.
Develop and implement resident care plans in collaboration with healthcare professionals and families.
Participate in interdisciplinary team meetings to discuss resident progress and recommend care adjustments.
Address inquiries and concerns from residents and families, providing support and guidance.
Coordinate with healthcare providers, therapists, and specialists to address residents’ medical and emotional needs.
Monitor medication management and administration to ensure safety and effectiveness.
Complete assigned duties as directed by management or community leadership, adapting as resident needs, staffing, and working conditions change.
Identify and report hazardous conditions and equipment to the Health Services Director or Administrator.
Communicate complaints, suggestions, and concerns as necessary.
Handle scheduling, staffing assignments, and shift coverage to maintain adequate staffing levels.
Ensure compliance with regulatory standards and guidelines related to Assisted Living and resident care.
Attend required departmental and in-service training and maintain ongoing education.