Resident Care Manager

PACS

1d•$105,000 - $115,000

About The Position

The Resident Care Manager (Registered Nurse) supervises the facility’s day-to-day nursing activities during the assigned tour of duty, in accordance with applicable federal, state, and local requirements and facility policies. The role assists the Director of Nursing Services with nursing department operations and staff supervision, while ensuring quality resident care, regulatory compliance, adequate staffing, and coordination of nursing services with other resident services. The position carries administrative, personnel, clinical, committee, staff-development, safety, infection-control, equipment, care-planning, and budget-related responsibilities. It includes coordinating admissions, transfers, and discharges; monitoring residents and nursing care; supporting care-plan and assessment processes; and providing direct nursing care when necessary. The manager also helps maintain a safe, clean, and sanitary care environment and supports staff training and continuing education. The work takes place in office areas and throughout nursing service areas, including drug rooms, nurses’ stations, and resident rooms. The role may involve movement throughout the day, frequent interruptions, exposure to infectious materials and hazardous chemicals, and interactions with residents, families, personnel, visitors, medical staff, and government representatives. Work beyond normal hours, weekends, holidays, and emergency call-back may be necessary. The position requires the ability to move or carry at least 25 pounds and may require assisting with resident evacuation during emergencies.

Requirements

Nursing degree from an accredited college or university.
Training in rehabilitative and restorative nursing practices.
At least 2 years of experience; long-term care facility experience is preferred.
Current, unencumbered, active license to practice as a Registered Nurse in the state.
Current CPR certification.
Must maintain required continuing education and licensing and remain in good standing with the State Board of Nursing.
Ability to read, write, speak, and understand English; read technical procedures and policy and procedure manuals; and present information and respond to questions effectively.
Ability to apply fractions, percentages, ratios, and proportions to practical situations.
Ability to make independent decisions, solve practical problems, and deal tactfully with personnel, residents, families, visitors, government agencies, and the public.
Leadership, supervisory, planning, organizational, implementation, and communication abilities needed to support quality resident care.
Knowledge of nursing and medical practices and procedures and laws, regulations, and guidelines applicable to nursing care facilities.
Knowledge and skills to provide care appropriate to the age-related needs of residents served.
Ability to work cooperatively as a supportive team member and supervise personnel harmoniously.
Patience, tact, a cheerful disposition, enthusiasm, and willingness to handle difficult residents and incorporate new methods into nursing practices.
Ability to cope with mental and emotional stress, function independently, and work effectively with residents, personnel, and support agencies.
Must meet facility general health requirements, including a medical and physical examination, and must not pose a direct threat to workplace health or safety.
Ability to move intermittently throughout the workday and to push, pull, move, or carry at least 25 pounds to a height of 5 feet and a distance of 50 feet.
Ability to see and hear, or use prosthetics that enable these senses to function adequately.
Ability to work with ill, disabled, elderly, emotionally upset, and sometimes hostile people.
Must be able to assist in resident evacuation during emergency situations when necessary.

Nice To Haves

Experience in a long-term care facility.
Knowledge and experience with PCC.

Responsibilities

Assist the Director of Nursing Services in directing daily nursing department operations and maintaining policies, procedures, manuals, and reference materials.
Prepare reports and recommendations; review departmental policies and job descriptions; coordinate nursing services with other resident services; and support quality assurance activities.
Participate in facility surveys and committee meetings, prepare reports, provide requested quality-assurance information, and implement committee recommendations as instructed.
Review and help update resident discharge plans, coordinate discharge planning, and admit, transfer, or discharge residents as needed.
Ensure adequate licensed nurse and certified nursing assistant staffing for the assigned tour of duty; develop work assignments; delegate duties; conduct rounds; monitor attendance; and report staffing or performance concerns.
Review staff complaints and grievances, support performance evaluations and staffing recommendations, and promote a positive and safe working environment.
Inform nursing staff about new admissions, prepare rooms, greet residents, make rounds with physicians as necessary, and consult with residents, families, and physicians about care.
Visit residents daily to observe and evaluate their physical and emotional status; notify attending physicians and next of kin of changes in condition; and provide direct nursing care as necessary.
Review nursing notes and monitor medication administration, treatment schedules, medication records, and resident care in accordance with orders, care plans, and resident wishes.
Start IVs, collect specimens, take vital signs and blood pressures, monitor seriously ill residents, and authorize restraints when necessary and consistent with facility policies.
Maintain communication with the Director about resident status and other matters; meet with residents and families; arrange transportation for discharged residents; and notify family members of a resident’s death when appropriate.
Plan, schedule, and participate in staff in-service education, support clinical supervision of nurse aide trainees, and maintain professional education and licensure.
Support safety, sanitation, emergency preparedness, and infection-control programs; ensure use of protective equipment and safe equipment practices; and report hazards and occupational exposures.
Recommend and monitor department equipment and supply needs, maintain adequate stock, support preventive maintenance, and ensure safe and authorized equipment use.
Participate in resident assessments and care-plan development and review; ensure staff know and follow care plans; and assist with MDS, RAPs, and Triggers processes.
Monitor economic conditions and recommend nursing-service adjustments or equipment needs to support continued quality care; report suspected or known fraud.
Protect resident and facility information, keep unattended workstations secured, and report suspected privacy, security, or fraud violations.
Assist with overall supervision and management of nursing staff and exercise delegated administrative authority and accountability.