Residency/Fellowship Prog Coord

Beth Israel Lahey Health
•$58,011 - $78,075

About The Position

The Residency/Fellowship Program Coordinator acts as the main point of contact for the residency program and provides administrative support to coordinate the training program. The coordinator supports the program’s compliance with ACGME requirements and works as a member of the Education Office team to learn about its education programs. The position works with Program Directors on program materials and on interview, selection, orientation, and evaluation processes. It coordinates recruitment, documentation, trainee records, data collection, schedules, meetings, events, and affiliation agreements. The coordinator also assists with program manuals, websites, and technical tools, and liaises with Information Services to help ensure systems are accessible to users.

Requirements

  • High school diploma or GED required.
  • 1–3 years of related work experience required.
  • Advanced skills with Microsoft applications, potentially including Outlook, Word, Excel, PowerPoint, or Access, and other web-based applications.
  • Ability to produce complex documents, perform analysis, and maintain databases.
  • Ability to communicate clearly and effectively in written English with internal and external customers.
  • Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families, and external customers.
  • Basic knowledge of fundamental concepts, practices, and procedures, with the ability to use them in routine situations; specialized knowledge is not required.
  • Ability to collaborate in small teams, offer ideas, identify issues, and respect team members.
  • Ability to provide professional, respectful, service-oriented customer service using active listening and problem-solving skills, and remain calm in stressful situations.
  • Must be vaccinated against influenza as a condition of employment.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Provide administrative support and coordinate the training program.
  • Work with Program Directors to maintain and prepare materials and coordinate interviews, selections, orientations, and evaluations.
  • Apply institutional program guidelines to coordinate compliance requirements and update program materials.
  • Coordinate recruitment and facilitate application and interview selection processes.
  • Process required documentation, including licenses, visas, and credentialing.
  • Maintain trainee records in accordance with established requirements.
  • Oversee data collection and ensure program databases are accurate.
  • Coordinate orientations and schedule meetings, functions, and special events throughout the year.
  • Coordinate the evaluation system to collect data and organize timely feedback.
  • Coordinate affiliation agreements related to training programs and serve as a liaison between area hospitals.
  • Assist with producing manuals and websites.
  • Assist with changes and improvements to technical tools and liaise with Information Services to ensure systems are accessible to users.
  • Compile program documentation and relevant statistical data.
  • Develop, communicate, and revise rotation schedules.
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