Residence Manager (Facilities Support Specialist)

Helio Health•City of Syracuse, NY

About The Position

Helio Health is seeking a Residence Manager (Facilities Support Specialist) to provide routine building and grounds maintenance and facilities support for patients at its Lincoln location. The position supports the management of a behavioral health community residence, including upkeep of the physical plant and occasional food service operations. This is a full-time role with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. Compensation is $21.92 per hour. Eligible full-time hires may receive a sign-on incentive of up to $1,500.

Requirements

  • High school graduate or equivalent.
  • Skill in monitoring facility safety, security, replacement, and repair needs.
  • Ability to relate effectively with staff, clients, and internal and external community agencies.
  • Sound judgment and cultural competency.
  • Ability to work independently and proficiency in basic computer applications.
  • Valid New York State driver's license.

Responsibilities

  • Assist with management of a behavioral health community residence, including the physical plant and periodic food service operations.
  • Facilitate routine residence room turnovers, furniture moves, and general house maintenance.
  • Report client housekeeping requirements to the Program Director.
  • Maintain program reports and appropriate documentation while supervising food service personnel.
  • Ensure food sanitation and infection control policies comply with Onondaga County Health Department regulations.
  • Maintain food inventory and storage.
  • Plan menus and manage food preparation.
  • When assigned, assist with problem resolution and implementation of program modifications.

Benefits

  • Health insurance, including dental and vision coverage for employees and families.
  • Paid vacation and sick leave, with no waiting period for accruals.
  • Paid holidays, including a floating birthday holiday.
  • 401(k) plan with up to 5% company match.
  • Company-paid short-term disability insurance.
  • Company-sponsored life insurance.
  • Employee Assistance Program (EAP).
  • Sign-on incentive of up to $1,500 for eligible full-time hires.
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