Facilities Support Specialist

Westwood Country Club•Austin, TX

About The Position

The Facilities Support Specialist provides operational and logistical support to the Facilities Department to help keep the club’s buildings, amenities, equipment, and common areas clean, safe, organized, and operational. The role supports Facilities Managers and maintenance technicians with inspections, preventive maintenance, work orders, event setup, material handling, inventory management, and general property upkeep. The position calls for a proactive, dependable, service-oriented individual who communicates effectively, pays attention to detail, learns willingly, and prioritizes tasks in support of members, guests, employees, and departmental objectives. The position supports facilities and amenities throughout the club, including locker rooms, restrooms, fitness areas, pool facilities, courts, dining areas, and other designated spaces. Work includes basic repairs and approved maintenance activities within the employee’s training and authorization, identifying and reporting maintenance concerns, organizing shops and storage areas, supporting tennis court operations and weather-related court drying, and responding to operational requests. Employees may also assist with seasonal and capital improvement projects and perform other duties as directed by the Facilities Manager or department leadership. The description is not exhaustive, and continued employment is at will.

Responsibilities

Assist maintenance technicians with routine preventive maintenance and general facility maintenance tasks.
Perform basic repairs and adjustments within training, authorization, and competency.
Assist with inspections of buildings, mechanical spaces, amenities, common areas, and other assigned locations.
Identify and promptly report equipment malfunctions, leaks, damage, safety hazards, and other maintenance concerns.
Move, install, assemble, and relocate furniture, equipment, and supplies.
Support daily operational needs across club facilities, including locker rooms, restrooms, fitness areas, pool facilities, courts, and dining areas.
Complete assigned work orders and routine maintenance tasks within established timeframes.
Keep mechanical rooms, storage areas, maintenance shops, and workspaces clean, safe, and orderly.
Support seasonal maintenance activities and preparation for changing weather conditions.
Assist with scheduled preventive maintenance programs and routine facility inspections.
Perform approved equipment cleaning, filter changes, lubrication, and other maintenance activities as trained and directed.
Monitor assigned areas for unusual noises, odors, temperature variations, leaks, and visible equipment deterioration.
Verify that assigned areas and equipment meet departmental standards.
Document completed tasks and communicate outstanding issues to the appropriate Facilities Manager or technician.
Receive, organize, label, and store maintenance supplies, parts, tools, and equipment.
Assist with inventory counts and communicate low-stock items or supply needs to the supervisor.
Follow material-handling and applicable first-in, first-out procedures, and maintain accountability for assigned tools, equipment, and materials.
Keep maintenance shops and storage areas organized, clean, and accessible.
Assist with furniture setup, equipment placement, and preparations for club events and activities.
Assist with daily tennis court operations, including court cleaning, stocking supplies, and maintaining court readiness.
Deploy, operate, and retrieve court-drying equipment during inclement weather as directed and according to established procedures.
Monitor court conditions and report drainage concerns, standing water, surface issues, and other maintenance needs.
Transport and deliver supplies, tools, and equipment throughout the property.
Provide logistical support to other departments when assigned by the Facilities Manager.
Assist with seasonal projects, capital improvement activities, and general property improvement initiatives.
Help maintain the appearance, cleanliness, safety, and functionality of club facilities and common areas.
Respond promptly and professionally to operational requests and service needs.
Perform other duties and operational responsibilities as directed by the Facilities Manager or department leadership.
Adapt to changing departmental priorities, support all club facilities and amenities as needed, and complete assigned tasks promptly, safely, and to established standards.
Demonstrate initiative, accountability, and willingness to assist where operational needs require.