Full-Time Residence Manager - Rogers Residence

The Doe Fund Inc • New York, NY

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About The Position

The Doe Fund is seeking a full-time Residence Manager for its Rogers Residence, a permanent supportive housing program for homeless men and women living with HIV/AIDS. The program provides long-term residential care and 24-hour support services in a community environment intended to promote residents’ independence while supporting their physical and emotional security and well-being. Seventy-four units are allocated to residents referred by New York City’s HIV/AIDS Services Administration (HASA), and forty-nine apartments are for families referred by the New York City Housing Authority (NYCHA).

The Residence Manager supervises residents and oversees facility operations during the designated shift. The manager works collaboratively with the clinical team and Program Director to meet residents’ needs and maintain a safe facility. The position’s scheduled shift is Monday through Friday, 4 p.m. to midnight.

Requirements

• High school diploma or GED.
• At least two years of experience working in a social service or residential setting.
• Working knowledge of HIV/AIDS, substance abuse, mental illness, and homelessness.
• Ability to work independently.
• Excellent interpersonal and organizational skills.
• Excellent oral and written communication skills.
• Computer proficiency, including internet and Microsoft Office.

Nice To Haves

• Some college education is preferred.
• Fire Safety certification, such as F-02 or F-80, is preferred.

Responsibilities

• Serve as a liaison between residents and staff.
• Collaborate with security staff during the shift to support residents’ safety and well-being.
• Conduct hourly patrols of the facility.
• Manage challenging situations and crises at the facility.
• Handle incidents and complete an Incident Report form as needed.
• Communicate noteworthy events to the Program Director and Clinical team, and document them in the appropriate logbook.
• Attend all mandatory staff meetings.
• Ensure the Fire Alarm System (FAS) is functioning properly and meets FDNY code requirements.
• Visually inspect and document all components of the FAS.
• Perform other duties as assigned.

Benefits

• Medical coverage.
• Dental coverage.
• Paid retirement plan participation.
• Paid sick time.
• Paid personal time.
• Paid vacation time.
• Paid holidays.
• Discounted gym memberships.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED