Residence Manager

Salvation Army Careers • San Francisco, CA

5d

About The Position

The Residence Manager is responsible for the administrative, operational, safety, and security functions of the Harbor House Program. The role supervises program monitors and supports administrative, programmatic, and resident-related functions. It oversees daily operations, resident services, personnel activities, facility maintenance, and reporting. The position also responds to emergencies and supports resident discharge processes.

Requirements

• High school diploma or equivalent.
• California driver's license.
• At least two years of experience operating a family shelter program, residential treatment program, substance abuse program, or equivalent.
• Ability to obtain First Aid and CPR certification within the first 14 days of employment; certification is company provided.
• Ability to obtain tuberculosis clearance within the first seven days of employment; clearance is company provided.
• Experience and ability to work successfully with issues of substance abuse, mental illness, and other potential barriers to self-sufficiency.
• Proficiency with Microsoft Office and office equipment.
• Ability to maintain confidentiality with sensitive information.
• Strong organization and multitasking skills.
• Cultural competence with diverse populations.

Nice To Haves

• Bilingual in Spanish.

Responsibilities

• Supervise program monitors.
• Enforce and implement established rules and policies.
• Support administrative, programmatic, and resident-related functions.
• Coordinate repairs, maintenance, and inventory.
• Oversee the Residence Program Council.
• Supervise searches for contraband.
• Lead weekly personnel meetings and training sessions.
• Respond to emergencies and notify appropriate staff and authorities.
• Manage fire control, safety, and resident security.
• Oversee daily operations, including staff hiring, scheduling, and training.
• Prepare and submit weekly statistical reports.
• Support resident discharge processes.
• Assist with driving responsibilities.
• Facilitate orientation sessions and residence meetings.
• Document and report incidents.
• Perform other related duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED