Residence Manager
About The Position
The Residence Manager manages the daily operation of a residential facility, including staff supervision, treatment planning, and maintenance of the physical plant. The role ensures quality services for residents and helps maximize the functioning of emotionally disabled adults to prevent hospitalization. The manager supports a comfortable, safe, and healthy home environment and may perform direct care staff responsibilities when staffing is absent or insufficient. The manager oversees shift coverage and staff schedules, monitors staff performance and implementation of individual goals and behavioral support plans, and coordinates with schools, day treatment programs, families, clinicians, nurses, and administrative staff. The position also oversees medication-related processes, medical appointments, documentation, clothing inventories, fire drills, and the availability of program and recreational supplies. The manager attends required meetings, provides in-house training to new employees, reports staff performance and concerns, and collaborates with the Quality Assurance Team on internal investigations and reportable incidents. Other tasks and duties may be assigned.
Requirements
- Bachelor's degree in Psychology, Rehabilitation Counseling, or a related human service field, or an equivalent combination of education and experience in lieu of a degree.
- Minimum of 3 years of experience working with the developmentally disabled population; residential, health, or treatment-related experience is preferred.
- Minimum of 3 years of administrative or managerial experience with an emotionally disabled population.
- Must successfully complete the Medication Administration Course within 90 days of employment.
- Excellent management, communication, and organizational skills.
- Demonstrated written, verbal, and computational competency to present and document records in accordance with program standards.
- Proficiency with basic computer use and Microsoft Office Suite.
- Valid New York State driver's license required.
- Ability and willingness to obtain SCIPR certification and advance to Promote Competencies.
Nice To Haves
- Experience working with the CRP population preferred.
- QDIP Certification preferred.
- Experience in a residential, health, or treatment-related setting preferred.
Responsibilities
- Manage daily operations of the residential facility, including staff supervision, treatment planning, and physical plant maintenance.
- Ensure shifts have adequate staff coverage and alert the Program Coordinator when essential staff call out.
- Ensure support staff receive schedules outlining responsibilities and monitor adherence to schedules.
- Ensure staff maintain house and occurrence logs and document required information.
- Monitor staff implementation of individual goals and behavioral support plans.
- Attend semi-annual, annual, and special meetings at schools and/or day treatment programs and communicate professionally with those programs as needed.
- Ensure monthly clothing inventories are completed.
- Monitor weekly medication distribution, collaborate with nurses on medical issues, assist with scheduling medical appointments, and ensure medication is ordered.
- Ensure quarterly drug regimens are completed, reviewed by a pharmacist, and placed in the record.
- Verify that contacts with schools, day treatment programs, and families are documented.
- Ensure fire drills are conducted according to schedule.
- Ensure clinical teams are informed of needed program and recreational supplies.
- Follow agency policies and procedures and attend meetings as assigned by the Program Coordinator.
- Maintain effective interpersonal relationships with team members, direct care staff, clinicians, supervisors, support staff, and administrative staff.
- Understand abuse and incident reporting regulations and collaborate with the Quality Assurance Team on investigations and reportable incidents under Justice Center review.
- Apply the agency's philosophy regarding behavior modification, communication, and community inclusion.
- Inform the Program Coordinator about outstanding staff performance and disciplinary concerns.
- Inform the RN and Nursing Administrator about residents' medical concerns or behavioral changes.
- Perform direct care staff responsibilities when staff are absent or staffing is insufficient to maintain residents' safety and health.
- Provide in-house training to new employees.
- Perform other assigned tasks and duties.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
