Residence Manager
About The Position
The Residence Manager is responsible for the administrative, operational, safety, and security functions of the Harbor House Program. The role supervises program monitors and oversees daily residence operations, including staff hiring, scheduling, and training. It also supports administrative, programmatic, and resident-related functions; coordinates repairs, maintenance, and inventory; and oversees the Residence Program Council. The Residence Manager responds to emergencies, manages fire control and resident security, documents and reports incidents, and supports resident discharge processes. The position also leads personnel meetings and training, prepares weekly statistical reports, facilitates orientations and residence meetings, and assists with driving responsibilities. The role requires working with residents experiencing substance abuse, mental illness, and other potential barriers to self-sufficiency. The position requires a high school diploma or equivalent, a California driver's license, and two years of relevant residential or shelter program experience. First Aid and CPR certification and tuberculosis clearance must be obtained within specified periods after employment begins; both are company provided. Spanish bilingual ability is preferred. Employees are expected to respect and not undermine The Salvation Army's religious mission. Employment is at will.
Requirements
- High school diploma or equivalent.
- California driver's license.
- Two years of experience operating a family shelter program, residential treatment program, substance abuse program, or equivalent.
- Obtain First Aid and CPR certification within the first 14 days of employment; certification is company provided.
- Obtain tuberculosis clearance within the first seven days of employment; clearance is company provided.
- Experience and ability to work successfully with issues of substance abuse, mental illness, and other potential barriers to self-sufficiency.
- Proficiency with Microsoft Office and office equipment.
- Ability to maintain confidentiality when handling sensitive information.
- Strong organization and multitasking abilities.
- Cultural competence with diverse populations.
- Ability to lift up to 50 pounds.
- Agree that work-related conduct will not conflict with, interfere with, or undermine The Salvation Army's religious programs or purposes.
Nice To Haves
- Bilingual in Spanish.
Responsibilities
- Supervise program monitors.
- Enforce and implement established rules and policies.
- Support administrative, programmatic, and resident-related functions.
- Coordinate repairs, maintenance, and inventory.
- Oversee the Residence Program Council.
- Supervise searches for contraband.
- Lead weekly personnel meetings and training sessions.
- Respond to emergencies and notify appropriate staff and authorities.
- Manage fire control, safety, and resident security.
- Oversee daily operations, including staff hiring, scheduling, and training.
- Prepare and submit weekly statistical reports.
- Support resident discharge processes.
- Assist with driving responsibilities.
- Facilitate orientation sessions and residence meetings.
- Document and report incidents.
- Perform other related duties as required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
