Reservation Manager

U-Haul•Fullerton, CA

17h•Onsite

About The Position

U-Haul is hiring a Reservation Manager Agent to support customers, field team members, and U-Haul dealerships through reservation placement and equipment distribution. Under the direction of the Traffic Control Manager, the role helps manage reservations and equipment placement in a fast-paced environment. The position is located at 920 W Commonwealth Av, Fullerton, California 92832, and pays $19.00 to $21.00 per hour. Applicants must be legally authorized to work in the United States and must not require employer sponsorship.

Requirements

High school diploma or equivalent.
Working knowledge of office equipment, including multiline phones, phone etiquette, Microsoft Word, and email.
Proficiency in customer service, time management, and multitasking.
Must be legally authorized to work in the United States and must not require employer sponsorship.

Responsibilities

Assist with calls from and to customers.
Support field team members and U-Haul dealerships with equipment and reservation management and placement.
Direct incoming customer equipment to areas based on customer demand and productivity status to help balance regional inventory and meet future demand.
Review reports used to support effective equipment placement, customer reservations, and contracts, and to maintain equipment availability and accuracy.
Assist with the Company's U-Box portable storage product.