RESEA Coordinator

Career Team•Waxahachie, TX

2d•$45,000 - $55,000•Onsite

About The Position

Career Team is hiring a RESEA Coordinator to provide career counseling, intensive case management, and follow-up services to participants referred through the Reemployment Services & Eligibility Assessment (RESEA) Program. Participants are receiving unemployment benefits and need support pursuing employment, training, or education to become financially stable and employed. The position is onsite, full-time, and non-exempt, with 15% travel within the region. The stated salary range is $45,000–$55,000 per year. The coordinator provides participant services, leads workshops and orientations, develops individual employment plans, connects participants with employment and training resources, and maintains accurate records and required reports. The role also involves documenting eligibility, reporting participant non-compliance or eligibility issues to state unemployment entities, meeting program benchmarks, and participating in staff activities and supervision. Career Team is a private workforce development organization founded in 1996. The organization describes its work as combining technology and direct services to support job seekers and close the nation’s opportunity divide.

Requirements

Bachelor’s degree in a related field and 1–2 years of work experience, or a satisfactory equivalent combination of education and experience.
Strong communication skills and knowledge of community resources.
Strong analytical and problem-solving skills, with the ability to make well-considered decisions.
Ability to work with and relate to participants and to be culturally sensitive.
Computer literacy, including at minimum Microsoft Word, Excel, and Outlook skills, and ability to learn specialized databases and software systems.
Ability to work in varied settings with a culturally diverse customer base and demonstrate cultural sensitivity.
Ability to serve as a role model and motivate customers toward achieving goals.
Ability to meet and/or exceed set goals and objectives.
Excellent interpersonal, time-management, customer-service, organizational, and oral and written communication skills.
Valid driver’s license.

Nice To Haves

Bilingual or multilingual ability.
Strong multitasking abilities and a proactive approach to tasks.
Training in Trauma Informed Care, evidence-based practice, and/or whole family services.

Responsibilities

Provide case management services to RESEA participants selected to participate.
Lead RESEA workshops and orientations introducing participants to available programs and resources and covering topics such as resume building and interviewing.
Report participant non-compliance or eligibility issues to state unemployment insurance entities.
Enter data into Work In Texas, participant information systems, and other databases required by the One-Stop system.
Guide job seekers in preparing individual employment plans based on their occupational goals.
Counsel clients about job opportunities, training programs, and other services.
Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities.
Follow policies, procedures, and regulations related to eligibility documentation, ensuring case files contain original and/or copied eligibility documents.
Maintain accurate individual case files containing all required eligibility documents and meeting compliance requirements.
Meet and/or exceed program benchmarks.
Participate in required staff events, including training, staff meetings, and individual supervision.
Complete required reports.
Approach daily work with a “ZAG” mindset.
Perform other duties and projects as needed.