About The Position

The Talent Development Specialist (RESEA) manages a caseload of RESEA participants and provides counseling, mentoring, and case management to help them prepare for employment leading to self-sufficiency. The role assesses participants’ competencies, work history, education, skills, abilities, and employment barriers, then works with them to identify solutions and pursue short- and long-term employment goals. The specialist meets regularly with participants to address job search, education, job readiness, retention, and advancement. They connect participants with training, education, employment services, area resources, employers, and job-specific information, while monitoring progress from program referral through retention and advancement. The role also maintains accurate participant records, tracks attendance and employment retention goals, and communicates employment changes to government agencies. The position requires strong communication, interpersonal, organizational, and time-management skills; the ability to conduct workshops and orientations; proficiency with Microsoft Office; and the ability to handle confidential information and respond to customer concerns. An associate degree is preferred, or equivalent work experience is required. RESEA experience is preferred. A valid driver’s license and automobile insurance are required for driving positions.

Requirements

  • Associate degree from an accredited university or college preferred, or equivalent work experience required.
  • Strong interpersonal skills and the ability to communicate clearly and professionally in individual or group settings.
  • Proficiency in Microsoft Office programs.
  • Strong speaking, organizational, and time-management skills.
  • Ability to maintain a high level of confidentiality.
  • Detail-oriented and timely in meeting deadlines, goals, and objectives.
  • Ability to address and resolve customer inquiries or concerns.
  • Ability to conduct workshops and orientations.
  • Valid driver’s license in good standing and automobile insurance required for driving positions.

Nice To Haves

  • RESEA experience.

Responsibilities

  • Manage a caseload of RESEA participants and provide counseling and mentoring.
  • Assess participant competencies, work history, educational attainment, skills, abilities, and barriers to employment; help participants identify solutions.
  • Conduct regular individual meetings about job search, education, job retention, and job readiness.
  • Review available services with participants and develop employment plans for short- and long-term goals.
  • Maintain information about area resources and employers.
  • Ensure participant accountability and attendance, and track employment retention goals.
  • Promptly notify government agencies when a participant loses employment or has reduced hours.
  • Maintain periodic contact with participants in a variety of locations to assess job retention and advancement issues.
  • Inform participants about available training and jobs that may lead to advancement.
  • Monitor participant progress throughout the program cycle, from referral through retention and advancement, to support self-sufficiency.
  • Prepare, organize, and maintain accurate, updated electronic and paper participant files, including program history and records of supportive services issued.
  • Provide case management to help customers prepare for employment leading to self-sufficiency.
  • Facilitate customer access to training, education, employment services, and job-specific information, providing case management at the appropriate level.
  • Perform additional duties as assigned.

Benefits

  • Extensive learning opportunities and networking programs.
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