About The Position

The Talent Development Specialist manages a caseload of RESEA participants and provides counseling, mentoring, and case management to help them prepare for employment and achieve self-sufficiency. The role assesses participants’ competencies, work history, education, skills, abilities, and employment barriers, then works with them to develop plans for job readiness, job search, education, retention, and advancement. The specialist connects participants with training, education, employment services, job-specific information, area resources, and employers. They monitor participant progress, attendance, accountability, retention, and advancement; maintain regular contact with participants; and notify government agencies when participants lose employment or have reduced hours. The role also maintains accurate electronic and paper participant records, including service histories and supportive services issued.

Requirements

  • Associate degree from an accredited university or college, or equivalent work experience.
  • Strong interpersonal skills and the ability to communicate clearly and professionally in individual or group settings.
  • Proficiency in Microsoft Office programs.
  • Strong speaking, organizational, and time-management skills.
  • Ability to maintain a high level of confidentiality.
  • Detail orientation and timeliness in meeting deadlines, goals, and objectives.
  • Ability to address and resolve customer inquiries and concerns.
  • Ability to conduct workshops and orientations.
  • For driving positions, a valid driver’s license in good standing and automobile insurance are required.

Nice To Haves

  • RESEA experience.

Responsibilities

  • Manage a caseload of RESEA participants and provide counseling and mentoring.
  • Assess participant competencies, work history, educational attainment, skills, abilities, and barriers to employment; encourage participants to identify solutions.
  • Conduct regular individual meetings concerning job search, education, job retention, and job readiness.
  • Review available services with participants and develop employment plans for short- and long-term goals.
  • Maintain information about area resources and employers.
  • Promote participant accountability and attendance, and track employment retention goals.
  • Promptly notify government agencies when a participant loses employment or experiences reduced work hours.
  • Maintain scheduled, periodic contact with participants in a variety of locations to assess retention and advancement issues.
  • Inform participants about training and jobs that may lead to advancement.
  • Monitor participant progress from referral through retention and advancement to support self-sufficiency.
  • Prepare, organize, and maintain accurate, updated electronic and paper participant files documenting program history and supportive services.
  • Provide case management to prepare customers for employment that leads to self-sufficiency.
  • Facilitate access to training, education, employment services, and job-specific information, providing case management at the appropriate level.
  • Conduct workshops and orientations.
  • Perform additional duties as assigned.

Benefits

  • Extensive learning opportunities.
  • Networking programs.
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